A:Not at this number; hours here are Mon-Fri 6am-8pm, Sat 6am-6pm, Sun 7am-6pm PST.The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 44 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.
Toll-free · Press 1 or 2, then wait on the line until transferred to a representative. · Schedule an order delivery, press 1. Card balances, press 2. For all other inquiries, press 3, or you may dial an extension now.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Restoration Hardware phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 or 2, then wait on the line until transferred to a representative.
Here is how our research team describes the way the Restoration Hardware phone system greets you: Schedule an order delivery, press 1. Card balances, press 2. For all other inquiries, press 3, or you may dial an extension now.
Below are some clips we've found from Restoration Hardware's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling RH.
In order to ensure quality, this call will be recorded.
To schedule or inquire about an upcoming delivery of your order, please press one.
For RH gift card balances, please press two."
Excerpt from a call with Restoration Hardware
Tuesday, January 2, 2024 8:36 PM
The first phone menu
"Thank you for calling RH.
In order to ensure quality, this call will be recorded.
To schedule or inquire about an upcoming delivery of your order, please press one.
For RH gift card balances, please press two."
Excerpt from a call with Restoration Hardware
Monday, April 15, 2024 8:14 PM
What are the hours and when should I call?
Restoration Hardware operates the call center for this 800-762-1005 phone number Mon-Fri 6am-8pm, Sat 6am-6pm, Sun 7am-6pm PT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Restoration Hardware phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Restoration Hardware staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Restoration Hardware is Wednesday.The most busy day to call is Tuesday, which averages 1300% more phone calls by comparison.Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Restoration Hardware is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Restoration Hardware number, but it is also the day with the shortest hold times.
Why call this Restoration Hardware number?
Below is a sample of recent calls to Restoration Hardware, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with mattress selection: "I ordered the Low Pro for the top bunk, but what am I getting for the bottom bunk?"
- From a call lasting 7m 13s , Jan 2, 2024 8:36 PM
More Ways to Contact Restoration Hardware Customer Service
There are of course other ways to contact Restoration Hardware customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Restoration Hardware provides this option.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Restoration Hardware customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Restoration Hardware's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Restoration Hardware agent. This phone number is Restoration Hardware's best phone number because 2,538 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-762-1005 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Restoration Hardware first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Restoration Hardware has 3 phone numbers. It's not always clear what is the best way to talk to Restoration Hardware representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Restoration Hardware. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Restoration Hardware. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.