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In the meantime, here are recent comments from other customers who called 847-506-9680:
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   Got stuck with $100 gifts cards. Do not. Know where to spend
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   Very helpful and friendly. Even offered me a special not on their web for long time customer...
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   Wait time a little long, but issue resolved.
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   The worst "Hold Time" of ANY Company I have ever dealt with!!!!!!
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   polite but not enthusiastic.
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