Reliant Energy Phone Number

Call Reliant Energy customer service faster with GetHuman

  • Calls Reliant Energy's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 1:15pm
  • Popular issues for this call center: Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Reach a live Reliant Energy agent: Press 2 at the first menu, then press 5. Next, press 5.
  • What you hear when you call: To report a power outage in your area, press 1. Otherwise, press 2.

What to expect when you call

Heard when the phone system first answers
"Welcome to Reliant. To report a power outage in your area, press one. Otherwise, press two. Main menu."
Excerpt from a call with Reliant Energy
Wednesday, February 28, 2024 5:20 PM
The first phone menu
"Welcome to Reliant. To report a power outage in your area, press one.
Otherwise, press two."
Excerpt from a call with Reliant Energy
Friday, January 26, 2024 5:58 PM

Reliant Energy Customer Phone Number 866-222-7100 - Stats

Phone number to dial866-222-7100
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:15pm
Average wait2 minutes
Current wait2 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email, chat
Quality of communication89%
Quality of help81%
Customer votes691
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Reliant Energy's Best Toll-Free/800 Customer Phone Number

This is Reliant Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Reliant Energy agent. This phone number is Reliant Energy's Best Phone Number because 6,456 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-222-7100 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Reliant Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email or chat. In total, Reliant Energy has 3 phone numbers. It's not always clear what is the best way to talk to Reliant Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Reliant Energy - by phone or otherwise

While 866-222-7100 is Reliant Energy's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Reliant Energy customers, is by calling their 800-246-2408 phone number for their Small Business Accounts department. Besides calling, the next favorite option for customers looking for help is via 800-246-2408 for Small Business Accounts. If you think this information is inaccurate or know of other ways to contact Reliant Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Reliant Energy.

What is GetHuman's Relationship to Reliant Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Reliant Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Reliant Energy, including live chat and email and their website / help desk. Visit our Reliant Energy Customer Service page for more information.
Reliant Energy Customer Service

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