Toll-free · For Regions Mortgage Customer Service ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Regions Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4, 1
Below are some clips we've found from Regions Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Regions Bank will be closed Monday, January fifteenth in observance of the birthday of Martin Luther King Junior.
Customer service will reopen on Tuesday, January sixteenth at six AM.
Regions branch locations will return to normal business hours on January sixteenth.
Welcome to Regions Greenline. This call may be monitored or recorded and voice may be captured for quality verification, and fraud prevention purposes.
For information on your existing account press one.
For branch and ATM locations, press two.
Report a card lost or stolen, three. For information on new accounts, four."
Excerpt from a call with Regions Bank
Sunday, January 14, 2024 5:11 PM
They may ask you to enter information with the dial pad
"Welcome to Regions GreenLine.
This call may be monitored or recorded, and voice may be captured for quality, verification, and fraud prevention purposes.
For information on your existing account, press one.
For branch and ATM locations, press two.
Report a card Please enter your Social Security number followed by pound."
Excerpt from a call with Regions Bank
Thursday, March 28, 2024 1:25 PM
The first phone menu
"Welcome to Regions GreenLine.
This call may be monitored or recorded, and voice may be for quality, verification, and fraud prevention purposes.
Report a card lost or stolen, three. For information on new accounts, four.
But our For information on your existing account, press one.
For branch and ATM locations, press two."
Excerpt from a call with Regions Bank
Friday, March 29, 2024 9:41 PM
What are the hours and when should I call?
Regions Bank operates the call center for this 800-734-4667 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 355 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Regions Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Regions Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Regions Bank is Wednesday.The most busy day to call is Friday, which averages 203% more phone calls by comparison.Again, this is based on a sample of 355 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Quietest
Thu
Fri
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Regions Bank is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Regions Bank staffs the call center well on Wednesday.
Why call this Regions Bank number?
Below is a sample of recent calls to Regions Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with automatic payment: "I forgot to automatic pay get off y'all's y'all paid it and it's got me with a negative balance."
- From a call lasting 14m 4s , Apr 4, 2024 7:54 PM
Long hold on check: "Why such a long hold on the check I deposited through mobile?"
- From a call lasting 4m 41s , Apr 2, 2024 3:58 PM
Confusion over new debit cards: "I received two new cards with different numbers and expiration dates, not sure which one to use."
- From a call lasting 6m 39s , Mar 28, 2024 1:25 PM
Missing paycheck inquiry: "I don't see any pay reflecting my account, I'd love to know the reason why it don't come in my account as yet."
- From a call lasting 4m 6s , Mar 22, 2024 1:52 PM
Activating bank card: "I was calling to activate a bank card."
- From a call lasting 8m 53s , Mar 1, 2024 1:02 PM
Inquiring about pending transaction: "I'm trying to see if I have a pending transaction for $5,400 from AutoNation."
- From a call lasting 9m 11s , Feb 27, 2024 12:55 PM
Inquiring about Amazon cash back: "I'm trying to see if Amazon has some cash back action going."
- From a call lasting 16m 13s , Feb 16, 2024 1:23 AM
Inquiry about deceased relative's account: "I'm trying to figure out why my mother's account shows a negative balance after I put money in to cover her bills."
- From a call lasting 6m 51s , Feb 5, 2024 6:04 PM
Check deposit not accessible: "I deposited a check but cannot access the funds, need to pay rent today."
- From a call lasting 5m 8s , Jan 23, 2024 7:22 PM
Card locked, needs unlocking: "I used my card too many times yesterday for an amount of twenty six hundred dollars, and it blocked my card."
- From a call lasting 19m 5s , Jan 16, 2024 10:52 PM
More Ways to Contact Regions Bank Customer Service
There are of course other ways to contact Regions Bank customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Regions Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Regions Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Regions Bank agent. This phone number is Regions Bank's best phone number because 57,300 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-734-4667 include Technical Support, Fraud, Change PIN, Reduce my interest rate, Account info and other customer service issues. The Regions Bank call center that you call into has employees from Tennessee, Alabama and is open Mon-Fri 8am-5pm ET according to customers. In total, Regions Bank has 8 phone numbers. It's not always clear what is the best way to talk to Regions Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Regions Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Regions Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.