Quicken Customer Service

Phone Number & Contact Information

888-311-7276
Toll-free·Calls Customer Service·Most popular Quicken number
Q:How do I get a live human at Quicken?
A:Just wait on the line
Q:Does Quicken offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Wednesday.
Read below for more aboutother numbersgetting a repmenuspromptshold timesbusy timescommon issueslive chat

More Quicken Customer Phone Numbers

650-250-1900 - Technical Support
Direct to a human · For sales, orders, or subscription questions, press 1. For installation or conversion or login questions, press 2. For technical support, press 3.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Quicken phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line
Here is how our research team describes the way the Quicken phone system greets you: For sales, orders, or subscription questions, press 1. For installation or conversion or login questions, press 2. For technical support, press 3.
Below are some clips we've found from Quicken's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"We experience a very high call volume on Mondays. If your issue isn't urgent, you may try calling back Tuesday through Friday for a shorter wait. Thank you for calling Quicken. For sales, order, or subscription questions, press one. For install and conversion or password and login issues, press two."
Excerpt from a call with Quicken
Monday, February 5, 2024 4:34 PM
The first phone menu
"We experience a very high call volume on Mondays. If your issue isn't urgent, you may try calling back Tuesday through Friday for a shorter wait. Thank you for calling Quicken.
For sales, order, or subscription questions, press one.
For install and conversion or password and login issues, press two."
Excerpt from a call with Quicken
Monday, February 5, 2024 4:34 PM
After you press 3
"For technical support, press three.
For problems getting your bank account transactions or connecting to your financial institution, please press one."
Excerpt from a call with Quicken
Tuesday, March 5, 2024 5:42 PM

What are the hours and when should I call?

Quicken operates the call center for this 888-311-7276 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 2,097 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Quicken phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Quicken staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Quicken is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 2,097 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Quicken is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Quicken number, but it is also the day with the shortest hold times.

Why call this Quicken number?

Below is a sample of recent calls to Quicken, and their purpose. Are any of these similar to the reason you are trying to call?
Question about updates: "I got an email about an update but I don't want to do it."
- From a call lasting 13m 27s , Mar 5, 2024 8:22 PM
Opting out of software update: "I received an email about an upcoming update for Quicken that I want to opt out of."
- From a call lasting 1m 46s , Mar 5, 2024 5:37 PM
Clarifying unfamiliar charge: "There's a charge on her account that we just wanted to understand what it was for."
- From a call lasting 11m 35s , Feb 5, 2024 4:34 PM

My Experience Calling 888-311-7276

Oct 3, 2023

Calling Quicken's customer service line was surprisingly easy. At first, I was nervous, because they are a well-known personal finance company, and there are probably hundreds of questions that people could have about the software. That meant that I envisioned thousands of people calling. I really didn't have time for a long phone call, but decided to take my chances and see what would happen. I figured if it took more than 15 minutes I would have to call back later when I had more time, but I was very pleasantly surprised. 

As mentioned, I imagine most people call because of issues with the software, but I was calling because I wanted to get a few answers before I invested in the software. I have very particular financial needs, and I feel better talking to an actual person before making an investment. Since Quicken is digital software, however, I was worried that I would not be able to connect to a person. The trend these days seems to be that digital companies instead refer you to online forums or chats and I did not want that to happen. Luckily, it did not. 

When I first called the number, I was thanked for calling Quicken by an automated message system. It then said, "For sales, orders, or subscription questions, press 1. For installation, conversion, or password and log-in issues, press 2. For technical support, press 3." I took a second to think about which would be the best choice since I had not yet purchased the product, and decided to go with option 1. I figured the sales department would be the best equipped to answer my question. 

The next directory told me that for questions about a refund, subscriptions, or auto-renew, press 1. It then said, otherwise, press 2. I didn't own the product yet, so I pressed 2. The same automated process then told me that the call may be recorded for coaching or training purposes. There was a brief pause, and then a customer agent named Alex picked up. I was in shock that it took me less than a few minutes to be connected with an agent. The agent had a slight accent, but I could understand him clearly and within just a few minutes I was able to get answers to my questions and get off the phone. 

If all customer service phone calls were this easy I would call everyone before purchasing their programs. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

More Ways to Contact Quicken Customer Service

There are of course other ways to contact Quicken customer service besides the phone. Below we list the best ones, by medium.
Live Chat
https://www.quicken.com/support#contact-support - Technical Support
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Quicken provides this option.
Quicken's website
www.quicken.com/support - Customer Service
Online customer service support
As a last, sometimes only, resort- Quicken customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Quicken's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Quicken agent. This phone number is Quicken's best phone number because 12,582 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-311-7276 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Quicken first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Quicken has 2 phone numbers. It's not always clear what is the best way to talk to Quicken representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Quicken. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Quicken. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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