Quicken Phone Number

Call Quicken customer service faster with GetHuman

  • Calls Quicken's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 1:30pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Technical support, and Track order.
  • Reach a live Quicken agent: Just wait on the line
  • What you hear when you call: For sales, orders, or subscription questions, press 1. For installation or conversion or login questions, press 2. For technical support, press 3.

What to expect when you call

Heard when the phone system first answers
"We experience a very high call volume on Mondays. If your issue isn't urgent, you may try calling back Tuesday through Friday for a shorter wait. Thank you for calling Quicken. For sales, order, or subscription questions, press one. For install and conversion or password and login issues, press two."
Excerpt from a call with Quicken
Monday, February 5, 2024 4:34 PM
The first phone menu
"We experience a very high call volume on Mondays. If your issue isn't urgent, you may try calling back Tuesday through Friday for a shorter wait. Thank you for calling Quicken.
For sales, order, or subscription questions, press one.
For install and conversion or password and login issues, press two."
Excerpt from a call with Quicken
Monday, February 5, 2024 4:34 PM
After you press 3
"For technical support, press three.
For problems getting your bank account transactions or connecting to your financial institution, please press one."
Excerpt from a call with Quicken
Tuesday, March 5, 2024 5:42 PM

Calling Quicken Customer Care at 888-311-7276

Calling Quicken's customer service line was surprisingly easy. At first, I was nervous, because they are a well-known personal finance company, and there are probably hundreds of questions that people could have about the software. That meant that I envisioned thousands of people calling. I really didn't have time for a long phone call, but decided to take my chances and see what would happen. I figured if it took more than 15 minutes I would have to call back later when I had more time, but I was very pleasantly surprised. 

As mentioned, I imagine most people call because of issues with the software, but I was calling because I wanted to get a few answers before I invested in the software. I have very particular financial needs, and I feel better talking to an actual person before making an investment. Since Quicken is digital software, however, I was worried that I would not be able to connect to a person. The trend these days seems to be that digital companies instead refer you to online forums or chats and I did not want that to happen. Luckily, it did not. 

When I first called the number, I was thanked for calling Quicken by an automated message system. It then said, "For sales, orders, or subscription questions, press 1. For installation, conversion, or password and log-in issues, press 2. For technical support, press 3." I took a second to think about which would be the best choice since I had not yet purchased the product, and decided to go with option 1. I figured the sales department would be the best equipped to answer my question. 

The next directory told me that for questions about a refund, subscriptions, or auto-renew, press 1. It then said, otherwise, press 2. I didn't own the product yet, so I pressed 2. The same automated process then told me that the call may be recorded for coaching or training purposes. There was a brief pause, and then a customer agent named Alex picked up. I was in shock that it took me less than a few minutes to be connected with an agent. The agent had a slight accent, but I could understand him clearly and within just a few minutes I was able to get answers to my questions and get off the phone. 

If all customer service phone calls were this easy I would call everyone before purchasing their programs. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Quicken Customer Phone Number 888-311-7276 - Stats

Phone number to dial888-311-7276
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Average wait3 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat
Quality of communication87%
Quality of help72%
Customer votes646
Information last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Quicken's Best Toll-Free/800 Customer Phone Number

This is Quicken's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Quicken agent. This phone number is Quicken's Best Phone Number because 12,582 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-311-7276 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Quicken first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Quicken has 2 phone numbers. It's not always clear what is the best way to talk to Quicken representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Quicken?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Quicken. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Technical Support650-250-1900

Beyond the Phone Number

There are other ways to get in touch with Quicken, including live chat and their website / help desk. Visit our Quicken Customer Service page for more information.
Quicken Customer Service

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