Quest Diagnostics - NY, NJ Phone Number

Call Quest Diagnostics - NY, NJ customer service faster with GetHuman

  • Calls Quest Diagnostics - NY, NJ's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 1pm
  • Popular issues for this call center: Overcharge, Test Result, Track a Result, Billing, and Schedule a Test.
  • Reach a live Quest Diagnostics - NY, NJ agent: Say "Representative," then press 5. Next, say "Representative."
  • What you hear when you call: If you are a patient, press 1. If you know your party's extension, press 2, or briefly tell me what you are calling about.

What to expect when you call

They may ask your reason for calling (instead of a menu)
"Is that right?
My mistake.
Please tell me what you're calling about. For example, you can to help me route your call, please say which describes you best, a patient, a physician office, To find a location near you or hear hours of operation, say location or press one."
Excerpt from a call with Quest Diagnostics - NY, NJ
Thursday, February 29, 2024 9:51 PM
The first phone menu
"You for calling Quest Diagnostics. Your call may be monitored or recorded.
If you are a patient, press one.
If you know your party's extension, press three."
Excerpt from a call with Quest Diagnostics - NY, NJ
Monday, February 26, 2024 6:15 PM

Quest Diagnostics - NY, NJ Customer Phone Number 866-697-8378 - Stats

Phone number to dial866-697-8378
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Average wait2 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email
Quality of communication90%
Quality of help78%
Customer votes351
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Quest Diagnostics - NY, NJ's Best Toll-Free/800 Customer Phone Number

This is Quest Diagnostics - NY, NJ's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Quest Diagnostics - NY, NJ agent. This phone number is Quest Diagnostics - NY, NJ's Best Phone Number because 3,474 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-697-8378 include Overcharge, Test Result, Track a Result, Billing, Schedule a Test and other customer service issues. Rather than trying to call Quest Diagnostics - NY, NJ first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Quest Diagnostics - NY, NJ has 2 phone numbers. It's not always clear what is the best way to talk to Quest Diagnostics - NY, NJ representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Quest Diagnostics - NY, NJ - by phone or otherwise

While 866-697-8378 is Quest Diagnostics - NY, NJ's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Quest Diagnostics - NY, NJ customers, is by calling their 866-254-3859 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 866-254-3859 for Billing. If you think this information is inaccurate or know of other ways to contact Quest Diagnostics - NY, NJ please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Quest Diagnostics - NY, NJ.

What is GetHuman's Relationship to Quest Diagnostics - NY, NJ?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Quest Diagnostics - NY, NJ. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Billing866-254-3859

Beyond the Phone Number

There are other ways to get in touch with Quest Diagnostics - NY, NJ, including email and their website / help desk. Visit our Quest Diagnostics - NY, NJ Customer Service page for more information.
Quest Diagnostics - NY, NJ Customer Service

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