Prudential - Retirement Phone Number

Call Prudential - Retirement customer service faster with GetHuman

  • Calls Prudential - Retirement's Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 8am-9pm EST
  • The best time to call is 1:30pm
  • Popular issues for this call center: Update account information, Recover account, Refund or suspicious charge, Change or cancel account, and Technical support.
  • Reach a live Prudential - Retirement agent: Say "Operator" at first menu, then say "None of these."
  • What you hear when you call: Please briefly describe how I can help you today?

What to expect when you call

They may ask your reason for calling (instead of a menu)
"Please tell me how I can help you today. You can say things like account balance or rollover my four zero one k."
Excerpt from a call with Prudential - Retirement
Thursday, March 21, 2024 6:55 PM
They may ask you to enter information with the dial pad
"Thank you for calling Empower. Formerly Prudential Retirement. You have reached the automated system.
Your account was recently upgraded to the new Empower experience.
Please stay on the line and enter your Social Security number when prompted to ensure your call is routed correctly."
Excerpt from a call with Prudential - Retirement
Thursday, March 21, 2024 6:55 PM
They may ask you to say or enter information
"For future inquiries, note the new Empower experience telephone number that was provided to you in a recent email or postcard.
Please briefly describe how I can help you today.
You can say things like operator, website support, account balance, pension check, or rollover my four zero one k."
Excerpt from a call with Prudential - Retirement
Thursday, March 21, 2024 6:55 PM

Prudential - Retirement Customer Phone Number 877-778-2100 - Stats

Phone number to dial877-778-2100
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-9pm EST
Best time to dial1:30pm
Average wait2 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication77%
Quality of help89%
Customer votes370
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Prudential - Retirement's Best Toll-Free/800 Customer Phone Number

This is Prudential - Retirement's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Prudential - Retirement agent. This phone number is Prudential - Retirement's Best Phone Number because 14,244 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-778-2100 include Update account information, Recover account, Refund or suspicious charge, Change or cancel account, Technical support and other customer service issues. Rather than trying to call Prudential - Retirement first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Prudential - Retirement has 4 phone numbers. It's not always clear what is the best way to talk to Prudential - Retirement representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Prudential - Retirement - by phone or otherwise

While 877-778-2100 is Prudential - Retirement's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Prudential - Retirement customers, is by calling their 800-778-3827 phone number for their Life Insurance department. Besides calling, the next favorite option for customers looking for help is via 800-778-3827 for Life Insurance. If you think this information is inaccurate or know of other ways to contact Prudential - Retirement please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Prudential - Retirement.

What is GetHuman's Relationship to Prudential - Retirement?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Prudential - Retirement. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Prudential - Retirement, including their website / help desk. Visit our Prudential - Retirement Customer Service page for more information.
Prudential - Retirement Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!