How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Prevention Magazine phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0# each time it asks for an account number
Below are some clips we've found from Prevention Magazine's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to prevention customer service.
You can take care of customer service needs at our website.
Service dot prevention dot com. To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two."
Excerpt from a call with Prevention Magazine
Tuesday, January 2, 2024 7:07 PM
The first phone menu
"Welcome to prevention customer service.
You can take care of customer service needs at our website.
Service dot prevention dot com. To ensure quality service, this call may be recorded.
To better direct your call, please select from the following menu.
For all other calls please stay on the line.
Otherwise, please stay on the line.
To enter a new subscription or a gift, press one.
For help with a digital subscription, press two."
Excerpt from a call with Prevention Magazine
Thursday, April 11, 2024 12:39 PM
What are the hours and when should I call?
Prevention Magazine operates the call center for this 800-813-8070 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 63 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Prevention Magazine phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Prevention Magazine staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Prevention Magazine is Sunday.The most busy day to call is Monday, which averages 550% more phone calls by comparison.Again, this is based on a sample of 63 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Prevention Magazine is Thursday.
Why call this Prevention Magazine number?
Below is a sample of recent calls to Prevention Magazine, and their purpose. Are any of these similar to the reason you are trying to call?
Cancel online magazine subscription: "I just signed up for this, and I see that it's it's online only, and I wanna cancel it."
- From a call lasting 4m 45s , Feb 29, 2024 3:43 PM
Address change for subscription: "My mom no longer lives at that address, I want to have it sent to my new address."
- From a call lasting 7m 44s , Jan 2, 2024 7:07 PM
More Ways to Contact Prevention Magazine Customer Service
There are of course other ways to contact Prevention Magazine customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Prevention Magazine will reply our your email.
As a last, sometimes only, resort- Prevention Magazine customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Prevention Magazine's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Prevention Magazine agent. This phone number is Prevention Magazine's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-813-8070 include Order a Magazine, Missing Delivery, Account Access, Cancel Service, Refund a Charge and other customer service issues. Rather than trying to call Prevention Magazine first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Prevention Magazine has 1 phone number. It's not always clear what is the best way to talk to Prevention Magazine representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Prevention Magazine. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Prevention Magazine. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.