Paychex Phone Number

Call Paychex customer service faster with GetHuman

  • Calls Paychex's Customer Service department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 2pm
  • Popular issues for this call center: Recover account, Change or cancel account, Update account information, Technical support, and Payroll issue.
  • Reach a live Paychex agent: Press 7

What to expect when you call

Heard when the phone system first answers
"Thank you for calling National Sales. This call may be monitored or recorded. If you know the extension of the person you are trying to reach, press one. To become a Paychex client, press two."
Excerpt from a call with Paychex
Tuesday, January 2, 2024 2:15 PM
The first phone menu
"Thank you for calling National Sales. This call may be monitored or recorded. Thank you for calling National Sales Support. Our office is now closed. Our normal business hours are eight AM to eight PM Eastern Standard Time.
Monday through Friday. If you know the extension of the person you are trying to reach, press one.
If you would like to leave a message in our general mailbox, press two."
Excerpt from a call with Paychex
Sunday, February 25, 2024 2:28 AM
After you press 3
"For questions regarding an existing paycheck thank you for calling Paychex online services. Before selecting an option, please refer to your Internet browser address bar.
If you see landing dot paycheck dot com, or my paychecks dot com, press one.
If you see my apps dot paychecks dot com or paychecks online dot com, press two.
To repeat this menu, press nine."
Excerpt from a call with Paychex
Monday, March 25, 2024 6:05 PM

Paychex Customer Phone Number 800-322-7292 - Stats

Phone number to dial800-322-7292
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Average wait3 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication82%
Quality of help92%
Customer votes543
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Paychex's Best Toll-Free/800 Customer Phone Number

This is Paychex's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Paychex agent. This phone number is Paychex's Best Phone Number because 5,136 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-322-7292 include Recover account, Change or cancel account, Update account information, Technical support, Payroll issue and other customer service issues. Rather than trying to call Paychex first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Paychex has 4 phone numbers. It's not always clear what is the best way to talk to Paychex representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Paychex - by phone or otherwise

While 800-322-7292 is Paychex's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Paychex customers, is by calling their 888-246-7500 phone number for their Paychex Flex department. Besides calling, the next favorite option for customers looking for help is via 888-246-7500 for Paychex Flex. If you think this information is inaccurate or know of other ways to contact Paychex please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Paychex.

What is GetHuman's Relationship to Paychex?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Paychex. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Paychex, including their website / help desk. Visit our Paychex Customer Service page for more information.
Paychex Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!