Anonymous: “ask to be connected to power outage line, got ...”
Waited: 1 min
ginnec: “no one would answer the phone. what kind of s...”
Waited: < 1 min
Why should I comment about customer care at 866-660-4551?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another PPL Electric Utilities customer.
Second, we need to keep companies like PPL Electric Utilities in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.