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In the meantime, here are recent comments from other customers who called 800-390-1119:
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   Plz dont buy anything from Newegg... its horrible experience of me. Just have to ban on this ...
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   Very bad customer service of yours
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   I can't believe I actually held this long.
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   Impossible wait time, but friendly helpful agents who did understand and solve my issue.
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   need more staff extremely frustrated waiting and waiting
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