Netspend Phone Number

Call Netspend customer service faster with GetHuman

  • Calls Netspend's Customer Service department
  • The average hold time is 16m
  • Hours are Mon-Fri: 8am-10pm, Sat-Sun: 8am-8pm CST
  • The best time to call is 8:15am
  • Popular issues for this call center: Account Access, Activate Card, Lost or Stolen Card, Dispute a Charge, and Technical Support.
  • Reach a live Netspend agent: Press *, then enter social security # or account #.
  • What you hear when you call: Enter your card number or social security number followed by the pound sign or press star for more options.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling NetSpend. To give you the best service possible, please"
Excerpt from a call with Netspend
Tuesday, January 30, 2024 9:41 PM
They may ask you to enter information with the dial pad
"One moment. To help us identify the card you are calling about, please enter the last four digits of the card number or press star to access your most recently activated card."
Excerpt from a call with Netspend
Wednesday, February 28, 2024 10:00 PM
The first phone menu
"Thank you for calling NetSense. To give you the best service possible, please enter your card number or Social Security number followed by the pound sign.
Press star for more options.
Press one if you need time to find your card number."
Excerpt from a call with Netspend
Thursday, February 15, 2024 9:31 PM

Netspend Customer Phone Number 866-387-7363 - Stats

Phone number to dial866-387-7363
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri: 8am-10pm, Sat-Sun: 8am-8pm CST
Best time to dial8:15am
Average wait16 minutes
Current wait40 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web, twitter
Quality of communication47%
Quality of help74%
Customer votes61,281
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Netspend's Best Toll-Free/800 Customer Phone Number

This is Netspend's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Netspend agent. This phone number is Netspend's Best Phone Number because 181,884 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-387-7363 include Account Access, Activate Card, Lost or Stolen Card, Dispute a Charge, Technical Support and other customer service issues. The Netspend call center that you call into has employees from Texas, India and is open Mon-Fri: 8am-10pm, Sat-Sun: 8am-8pm CST according to customers. In total, Netspend has 3 phone numbers. It's not always clear what is the best way to talk to Netspend representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Netspend - by phone or otherwise

While 866-387-7363 is Netspend's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Netspend customers, is by calling their 866-930-9924 phone number for their Card Cancellation department. Besides calling, the next favorite option for customers looking for help is via 866-930-9924 for Card Cancellation. If you think this information is inaccurate or know of other ways to contact Netspend please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Netspend.

What is GetHuman's Relationship to Netspend?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Netspend. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Netspend, including email and their website / help desk and their Twitter handle. Visit our Netspend Customer Service page for more information.
Netspend Customer Service

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