How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Midland Mortgage Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold for a Representative.
Here is how our research team describes the way the Midland Mortgage Company phone system greets you: To access your account via your loan number, press 1. To access your account via your social security number, press 2. If you know your party's extension, press 7.
Below are some clips we've found from Midland Mortgage Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Midland More Mortgage, a division of MidFirst Bank.
MidFirst Bank is a federally chartered savings association.
Remember, you can go to my midland mortgage dot com to schedule a one time payment, set up auto pay, apply for assistance, and much more.
To access your account using your loan number, press one.
To access your account with your nine digit Social Security number, press two."
Excerpt from a call with Midland Mortgage Company
Monday, March 25, 2024 7:40 PM
The first phone menu
"Welcome to Midland Mortgage.
A division of MidFirst Bank. MidFirst Bank is a federally charged savings association.
Remember, you can go to my midland mortgage dot com to schedule a one time payment set up autopay, apply for assistance, and much more.
To access your account using your loan number, press one.
To access your account with your nine digit Social Security number, press two.
If you know your party's extension, press seven."
Excerpt from a call with Midland Mortgage Company
Wednesday, April 10, 2024 12:52 PM
What are the hours and when should I call?
Midland Mortgage Company operates the call center for this 800-654-4566 phone number Mon-Fri 8am-7pm, Sat 9am-1pm CT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 104 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Midland Mortgage Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Midland Mortgage Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Midland Mortgage Company is Saturday.The most busy day to call is Tuesday, which averages 867% more phone calls by comparison.Again, this is based on a sample of 104 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Midland Mortgage Company is Friday.
More Ways to Contact Midland Mortgage Company Customer Service
There are of course other ways to contact Midland Mortgage Company customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Midland Mortgage Company customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Midland Mortgage Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Midland Mortgage Company agent. This phone number is Midland Mortgage Company's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-654-4566 include Request a loan, Eligibility question, Repayment question, Overcharge/Strange charge, Extension and other customer service issues. Rather than trying to call Midland Mortgage Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Midland Mortgage Company has 1 phone number. It's not always clear what is the best way to talk to Midland Mortgage Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Midland Mortgage Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Midland Mortgage Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.