Mercedes Benz Phone Number

Call Mercedes Benz customer service faster with GetHuman

  • Calls Mercedes Benz's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 2:15pm
  • Popular issues for this call center: Where to buy, Complaint, Repairs, and Returns.
  • Reach a live Mercedes Benz agent: Calling the Mercedes Benz number above should go right to a real human being

What to expect when you call

They may need the phone number on your account
"Welcome to the Mercedes Benz customer assistance center.
You can also visit us on the web at w w w dot m b u s a dot com.
To enable us to access your records, please enter your ten digit home phone number with the area code first."
Excerpt from a call with Mercedes Benz
Friday, March 8, 2024 9:39 PM
The first phone menu
"Welcome to the Mercedes Benz customer assistance center. You can also visit us on the web at w w w dot m b u s a dot com. To enable us to access your records, please enter your ten digit home phone number with the area code first. Mercedes Benz PPO and lease offer disclaimer, press five. To repeat this message, press zero.
For roadside assistance, press one.
For stolen vehicle tracking, Mercedes me, Mercedes me charge, and connected car services, press two."
Excerpt from a call with Mercedes Benz
Friday, February 9, 2024 9:31 PM

Mercedes Benz Customer Phone Number 800-367-6372 - Stats

Phone number to dial800-367-6372
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web
Quality of communication88%
Quality of help70%
Customer votes705
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Mercedes Benz's Best Toll-Free/800 Customer Phone Number

This is Mercedes Benz's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Mercedes Benz agent. This phone number is Mercedes Benz's Best Phone Number because 3,480 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-367-6372 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Mercedes Benz first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Mercedes Benz has 2 phone numbers. It's not always clear what is the best way to talk to Mercedes Benz representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Mercedes Benz - by phone or otherwise

While 800-367-6372 is Mercedes Benz's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Mercedes Benz customers, is by calling their 201-573-0600 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 201-573-0600 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Mercedes Benz please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Mercedes Benz.

What is GetHuman's Relationship to Mercedes Benz?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Mercedes Benz. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices201-573-0600

Beyond the Phone Number

There are other ways to get in touch with Mercedes Benz, including email and their website / help desk. Visit our Mercedes Benz Customer Service page for more information.
Mercedes Benz Customer Service

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