Maytag Phone Number

Call Maytag customer service faster with GetHuman

  • Calls Maytag's Customer Service department
  • The average hold time is 33m
  • Hours are Mon-Tue 8am-8pm, Wed-Fri 9am-7pm
  • The best time to call is 2:45pm
  • Popular issues for this call center: Where to buy, Complaint, Technical support, Repairs, and Returns.
  • Reach a live Maytag agent: Calling the Maytag number above should go right to a real human being
  • What you hear when you call: Service or product help, say "service" or press 1. For parts, say "parts" or press 2. For orders, say "order" or press 3. Schedule service under warranty, say "warranty" or press 4. To register a product, say "register" or press 5.

What to expect when you call

Heard when the phone system first answers
"Hello. Welcome to the May tag customer experience. For English, please stay on the line. If you are calling regarding service or product help, press one. To order parts, or for part order status, press two."
Excerpt from a call with Maytag
Thursday, February 8, 2024 12:58 AM
The first phone menu
"Hello. Welcome to the May tag customer experience. For English, please stay on the line. To register a product, press five. To hear these options again, press zero.
If you are calling regarding service or product help, press one.
To order parts, or for part order status, press two."
Excerpt from a call with Maytag
Thursday, February 8, 2024 12:58 AM

Calling Maytag Customer Care at 800-344-1274

Dec 18, 2023

I have a Maytag refrigerator that is a couple of years old and is starting to cool unevenly. Sometimes, I open the fridge and there's ice at the bottom of the bottles that are near the back of it. Other times, I open the fridge and it seems like nothing is cold. This is an issue that needs to be resolved, so I figured I would just call the company and talk to support. Either I needed to get someone out for repair or a part needed to be replaced. Either way, Maytag should help me. I haven't had the fridge long enough to be experiencing these types of issues.

When I called, an automated voice picked up, greeted me, and then immediately launched into a directory list. It said, "Hello, welcome to the Maytag customer experience. For English, please stay on the line. If you are calling about service or product help, press 1. To order parts or for part order status, press 2. For assistance with an appliance order, press 3. To schedule service under an extended warranty or for questions about an extended warranty, press 4. To register a product, press 5. To hear these options again, press 0."

For a second, I paused to think about my options, but then I went with the first option, since I needed help with my product. After pressing that, I had to listen to another speech with the automated voice stating, "Your safety and the safety of our service network is the number one priority. By scheduling service with us today, you are confirming that you have not tested positive for COVID-19 in the last 5 days. If you are calling to schedule a new appointment, press 1. If you are calling about an existing appointment, press 2. For product support, press 3." This time, I knew to choose product support. After pressing 1, I had two more options, "For help with products you have already purchased, press 1. For help with products you have not purchased, but are thinking about purchasing, press 2."

This seemed odd, since there was no reason the company would have my phone number on file, but I entered it anyway. It then made me try again, which was annoying, but after that, it sent me to a hold line. I had to wait about 10 minutes. Finally, I was transferred to a customer representative who gave me an appointment with a repair person to figure out what was going on with my fridge. 

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Maytag Customer Phone Number 800-344-1274 - Stats

Phone number to dial800-344-1274
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Tue 8am-8pm, Wed-Fri 9am-7pm
Best time to dial2:45pm
Average wait33 minutes
Current wait34 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, facebook
Quality of communication71%
Quality of help58%
Customer votes2,809
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Maytag's Best Toll-Free/800 Customer Phone Number

This is Maytag's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Maytag agent. This phone number is Maytag's Best Phone Number because 20,208 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-344-1274 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. The Maytag call center that you call into has employees from St. Louis, MO / Jamaica and is open Mon-Tue 8am-8pm, Wed-Fri 9am-7pm according to customers. In total, Maytag has 3 phone numbers. It's not always clear what is the best way to talk to Maytag representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Maytag?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Maytag. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Maytag, including live chat and their website / help desk and through Facebook / Messenger. Visit our Maytag Customer Service page for more information.
Maytag Customer Service

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