Marriott Hotels and Resorts Phone Number

Call Marriott Hotels and Resorts customer service faster with GetHuman

  • Calls Marriott Hotels and Resorts's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 9:30am
  • Popular issues for this call center: Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, and Loyalty program.
  • Reach a live Marriott Hotels and Resorts agent: Press 0 at each prompt, ignoring prompts.
  • What you hear when you call: To learn more about the Marriott credit card offers, press 1 for Yes and 2 for No.

What to expect when you call

They may need the phone number on your account
"I didn't catch that. If you would like me to send you a text message with a direct link to the answer on Marriott dot com, say yes or press one."
Excerpt from a call with Marriott Hotels and Resorts
Friday, March 8, 2024 9:01 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling Marriott. How can I help you today? You can say things like make a reservation or what's my points balance?"
Excerpt from a call with Marriott Hotels and Resorts
Saturday, March 2, 2024 9:00 PM
They may ask you to say or enter information
"Thank you for calling Marriott. Would you be interested in learning more about the Marriott Bonvoy Brilliant American Express card? Eligible applicants can earn one hundred eighty five thousand bonus points.
Offer ends May first twenty twenty four. Additional terms and conditions apply.
To learn more, you can say yes or no."
Excerpt from a call with Marriott Hotels and Resorts
Friday, March 8, 2024 9:01 PM

Marriott Hotels and Resorts Customer Phone Number 800-535-4028 - Stats

Phone number to dial800-535-4028
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Average wait2 minutes
Current wait2 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, twitter, chat
Quality of communication79%
Quality of help77%
Customer votes726
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Marriott Hotels and Resorts's Best Toll-Free/800 Customer Phone Number

This is Marriott Hotels and Resorts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Marriott Hotels and Resorts agent. This phone number is Marriott Hotels and Resorts's Best Phone Number because 5,076 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-535-4028 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Marriott Hotels and Resorts first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or twitter or chat. In total, Marriott Hotels and Resorts has 5 phone numbers. It's not always clear what is the best way to talk to Marriott Hotels and Resorts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Marriott Hotels and Resorts - by phone or otherwise

While 800-535-4028 is Marriott Hotels and Resorts's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Marriott Hotels and Resorts customers, is by calling their 888-236-2427 phone number for their Reservations department. Besides calling, the next favorite option for customers looking for help is via 888-236-2427 for Reservations. If you think this information is inaccurate or know of other ways to contact Marriott Hotels and Resorts please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Marriott Hotels and Resorts.

What is GetHuman's Relationship to Marriott Hotels and Resorts?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Marriott Hotels and Resorts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Marriott Hotels and Resorts, including live chat and their Twitter handle. Visit our Marriott Hotels and Resorts Customer Service page for more information.
Marriott Hotels and Resorts Customer Service

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