Luxottica Customer Service

Phone Number & Contact Information

800-343-5594
Toll-free·Calls Customer Service·Most popular Luxottica number
Q:How do I get a live human at Luxottica?
A:Press 4, then wait
Q:Does Luxottica offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Luxottica phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4, then wait

What are the hours and when should I call?

Luxottica operates the call center for this 800-343-5594 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 100 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Luxottica phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Luxottica staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Luxottica is Saturday. The most busy day to call is Tuesday, which averages 600% more phone calls by comparison. Again, this is based on a sample of 100 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Luxottica is Thursday.

More Ways to Contact Luxottica Customer Service

There are of course other ways to contact Luxottica customer service besides the phone. Below we list the best ones, by medium.
Luxottica's website
As a last, sometimes only, resort- Luxottica customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Luxottica's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Luxottica agent. This phone number is Luxottica's best phone number because 3,036 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-343-5594 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Luxottica first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Luxottica has 1 phone number. It's not always clear what is the best way to talk to Luxottica representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Luxottica. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Luxottica. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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