How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Lowe's Credit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Lowe's Credit number should go right to a real human being
Here is how our research team describes the way the Lowe's Credit phone system greets you: Credit Center - Please say or enter your account or card number.
Below are some clips we've found from Lowe's Credit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"This entire call will be recorded and monitored.
All represent Synchrony Bank.
This is Kim.
Can I get your first and last name?
Synchrony Bank. This is Kim. Can I get your first and last name?"
Excerpt from a call with Lowe's Credit
Wednesday, January 17, 2024 12:55 AM
They may ask your reason for calling (instead of a menu)
"This entire call will be recorded and monitored.
Thanks for calling Synchrony Bank's fraud department. My name is Bill. How can I help you?"
Excerpt from a call with Lowe's Credit
Monday, March 18, 2024 8:43 PM
They may ask you to enter information with the dial pad
"Let's try that one more time.
Please say your account or card number or enter them using your phone keypad."
Excerpt from a call with Lowe's Credit
Tuesday, January 2, 2024 4:56 PM
They may ask you to say or enter information
"Welcome to Lowe's Credit Center.
First thing, let's bring up your account. Please say or enter your account or card number."
Excerpt from a call with Lowe's Credit
Tuesday, January 2, 2024 4:56 PM
In fact, much of this information on this page is superfluous because this Lowe's Credit phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Lowe's Credit operates the call center for this 800-444-1408 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 673 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lowe's Credit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lowe's Credit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lowe's Credit is Sunday.The most busy day to call is Friday, which averages 205% more phone calls by comparison.Again, this is based on a sample of 673 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Lowe's Credit is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Lowe's Credit number?
Below is a sample of recent calls to Lowe's Credit, and their purpose. Are any of these similar to the reason you are trying to call?
Clarification on letter received: "I got a letter in the mail from y'all about special finance and promotions, but I don't understand why."
- From a call lasting 14m 28s , Apr 10, 2024 9:57 PM
Making payment on Lowe's card: "I'm trying to make a payment on my Lowe's card."
- From a call lasting 9m 8s , Apr 5, 2024 7:17 PM
Lost card investigation: "I lost my card. Can you check if there's anybody charging on my account, please?"
- From a call lasting 8m 49s , Apr 3, 2024 12:24 AM
No clear purpose: ""
- From a call lasting 1m 50s , Apr 1, 2024 1:23 PM
Seeking department information: "Department are you from?"
- From a call lasting 1m 40s , Mar 19, 2024 10:38 PM
Balance inquiry: "What is my balance?"
- From a call lasting 2m 9s , Mar 18, 2024 1:30 PM
Check balance without card: "I'm trying to get my balance, but I don't have my credit card."
- From a call lasting 1m 12s , Mar 18, 2024 12:06 PM
Late payment assistance: "I need to make a payment, it was actually due yesterday, and I forgot to pay it."
- From a call lasting 2m 49s , Mar 14, 2024 12:00 PM
Updating payment method: "I wanted to make sure everything is put on this Procard so I can make payments on it."
- From a call lasting 5m 39s , Mar 12, 2024 5:12 PM
Verification of connection: "You hear me?"
- From a call lasting 45s , Mar 10, 2024 12:40 PM
More Ways to Contact Lowe's Credit Customer Service
There are of course other ways to contact Lowe's Credit customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Lowe's Credit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Lowe's Credit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lowe's Credit agent. This phone number is Lowe's Credit's best phone number because 5,520 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-444-1408 include Lower my APR, Raise my credit limit, Cancel or change account, Complaint, Credit issue and other customer service issues. Rather than trying to call Lowe's Credit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Lowe's Credit has 1 phone number. It's not always clear what is the best way to talk to Lowe's Credit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lowe's Credit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lowe's Credit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.