Lands' End Phone Number

Call Lands' End customer service faster with GetHuman

  • Calls Lands' End's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:30pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Lands' End agent: Press 4.
  • What you hear when you call: To place an order: press 1. Inquiry about an order already placed: press 2. Returns: press 3. All other inquiries: press 4.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Lanson. This call may be monitored or recorded for quality or training purposes. To place an order, please press one. To find out the status of your order, please press two."
Excerpt from a call with Lands' End
Saturday, January 13, 2024 10:10 PM
The first phone menu
"Thank you for calling Lans End. This call may be monitored or recorded for quality or training purposes.
To place an order, please press one.
To find out the status of your order, please press two.
For returns, please press three."
Excerpt from a call with Lands' End
Thursday, February 8, 2024 5:46 PM

Lands' End Customer Phone Number 800-743-9706 - Stats

Phone number to dial800-743-9706
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Average wait4 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, email, twitter
Quality of communication70%
Quality of help83%
Customer votes652
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Lands' End's Best Toll-Free/800 Customer Phone Number

This is Lands' End's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lands' End agent. This phone number is Lands' End's Best Phone Number because 1,710 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-743-9706 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Lands' End first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email or twitter. In total, Lands' End has 2 phone numbers. It's not always clear what is the best way to talk to Lands' End representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Lands' End - by phone or otherwise

While 800-743-9706 is Lands' End's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Lands' End customers, is by calling their 800-963-4816 phone number for their Website Assistance department. Besides calling, the next favorite option for customers looking for help is via 800-963-4816 for Website Assistance. If you think this information is inaccurate or know of other ways to contact Lands' End please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Lands' End.

What is GetHuman's Relationship to Lands' End?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Lands' End. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Website Assistance800-963-4816

Beyond the Phone Number

There are other ways to get in touch with Lands' End, including live chat and email and their website / help desk and their Twitter handle. Visit our Lands' End Customer Service page for more information.
Lands' End Customer Service

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