How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this La-Z-Boy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-2.
Here is how our research team describes the way the La-Z-Boy phone system greets you: General info, press 1. For new orders or the status of an order already placed, press 2.
Below are some clips we've found from La-Z-Boy's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling La Z Boy Comfort Care.
For general information on our products, service, or warranty, press one.
For information on placing or checking the status of an online order, please press two."
Excerpt from a call with La-Z-Boy
Tuesday, January 30, 2024 7:57 PM
The first phone menu
"Thank you for calling La Z Boy Comfort Care.
For general information on our products, service, or warranty, press one.
For information on placing or checking the status of an online order, please press two."
Excerpt from a call with La-Z-Boy
Friday, March 22, 2024 9:41 PM
What are the hours and when should I call?
La-Z-Boy operates the call center for this 800-375-6890 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 84 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this La-Z-Boy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like La-Z-Boy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call La-Z-Boy is Sunday.The most busy day to call is Monday, which averages 2100% more phone calls by comparison.Again, this is based on a sample of 84 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call La-Z-Boy is Friday.
More Ways to Contact La-Z-Boy Customer Service
There are of course other ways to contact La-Z-Boy customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- La-Z-Boy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is La-Z-Boy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a La-Z-Boy agent. This phone number is La-Z-Boy's best phone number because 4,692 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-375-6890 include Where to buy, Complaint, Repairs, Returns, Warranty claim and other customer service issues. Rather than trying to call La-Z-Boy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, La-Z-Boy has 1 phone number. It's not always clear what is the best way to talk to La-Z-Boy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for La-Z-Boy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like La-Z-Boy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.