How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Kansas City Star phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Kansas City Star's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling the Kansas City Star.
In just a few words, please tell me what you would like help with today."
Excerpt from a call with Kansas City Star
Monday, March 25, 2024 4:28 PM
The first phone menu
"Thank you for calling the Kansas City Star.
In just a few words, please tell me what you would like help with today.
Which of these can I help you with? Start a new subscription, a delivery problem, vacation hold, account or billing, canceling your subscription, or help with digital access?
So you can say new subscription, delivery problem, vacation hold, billing, cancel, or digital access.
I didn't get that.
Here are those choices again. To start a new subscription, press one.
For a delivery problem, press two.
To manage a vacation hold, press three.
For account status or billing, press four.
To cancel your subscription, press five.
Or for help with digital access, press six."
Excerpt from a call with Kansas City Star
Tuesday, April 2, 2024 2:32 PM
What are the hours and when should I call?
Kansas City Star operates the call center for this 877-962-7827 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 377 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kansas City Star phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kansas City Star staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kansas City Star is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 377 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Kansas City Star is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kansas City Star staffs the call center well on Thursday.
Why call this Kansas City Star number?
Below is a sample of recent calls to Kansas City Star, and their purpose. Are any of these similar to the reason you are trying to call?
Subscription inquiry: "Interested in subscription options."
- From a call lasting 1m 20s , Mar 25, 2024 4:28 PM
More Ways to Contact Kansas City Star Customer Service
There are of course other ways to contact Kansas City Star customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Kansas City Star customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Kansas City Star's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kansas City Star agent. This phone number is Kansas City Star's best phone number because 2,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-962-7827 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Kansas City Star first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Kansas City Star has 1 phone number. It's not always clear what is the best way to talk to Kansas City Star representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Kansas City Star. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kansas City Star. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.