Johnson & Johnson Phone Number

Call Johnson & Johnson customer service faster with GetHuman

  • Calls Johnson & Johnson's Band-Aid Nurse Hotline department
  • The average hold time is 4m
  • Hours are Mon-Fri 8am-8pm EST
  • The best time to call is 9am
  • Reach a live Johnson & Johnson agent: Don't say anything, just hold on the line.
  • What you hear when you call: To speak with a specialist, please stay on the line. To speak with a nurse, say "nurse".

Johnson & Johnson Customer Phone Number 800-526-3967 - Stats

Phone number to dial800-526-3967
Call-back availableYES
Call picked up by a real personYES
Department you're callingBand-Aid Nurse Hotline
Call center hoursMon-Fri 8am-8pm EST
Best time to dial9am
Average wait4 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication86%
Quality of help71%
Customer votes571
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Johnson & Johnson's Best Toll-Free/800 Customer Phone Number

This is Johnson & Johnson's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Johnson & Johnson agent. This phone number is Johnson & Johnson's Best Phone Number because 5,190 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-526-3967 include and other customer service issues. Rather than trying to call Johnson & Johnson first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Johnson & Johnson has 2 phone numbers. It's not always clear what is the best way to talk to Johnson & Johnson representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Johnson & Johnson - by phone or otherwise

While 800-526-3967 is Johnson & Johnson's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Johnson & Johnson customers, is by calling their 732-524-0400 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 732-524-0400 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Johnson & Johnson please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Johnson & Johnson.

What is GetHuman's Relationship to Johnson & Johnson?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Johnson & Johnson. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices732-524-0400

Beyond the Phone Number

For more general information about Johnson & Johnson, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Johnson & Johnson Customer Service article.
Johnson & Johnson Customer Service

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