How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Jackson National Life Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter 10 digit account number then wait
Below are some clips we've found from Jackson National Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"To obtain current values on your policy or general company information, press one.
Financial professionals or if you're calling from a financial professional's office, press two."
Excerpt from a call with Jackson National Life Insurance
Friday, March 8, 2024 5:28 PM
The first phone menu
"Thank you for calling Jackson National Life Insurance Company. Call may be recorded for security and quality per If you're calling to receive a duplicate copy of your twenty twenty three ten ninety nine, please press five.
To obtain current values on your policy or general company information, press one.
Financial professionals or if you're calling from a financial professional's office, press two."
Excerpt from a call with Jackson National Life Insurance
Friday, March 8, 2024 5:28 PM
After you press 4
"You're calling from a transfer company, press one.
All other callers, please press two."
Excerpt from a call with Jackson National Life Insurance
Friday, March 8, 2024 5:28 PM
What are the hours and when should I call?
Jackson National Life Insurance operates the call center for this 800-644-4565 phone number Mon-Fri 8am-8pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 322 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Jackson National Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Jackson National Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Jackson National Life Insurance is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 322 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Jackson National Life Insurance is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Jackson National Life Insurance staffs the call center well on Thursday.
Why call this Jackson National Life Insurance number?
Below is a sample of recent calls to Jackson National Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking information on policy ownership: "I'm trying to become the ownership of the policy somehow or another, so I can take it over."
- From a call lasting 8m 46s , Mar 8, 2024 5:28 PM
Conclusion and closing notes
This is Jackson National Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jackson National Life Insurance agent. This phone number is Jackson National Life Insurance's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-644-4565 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Jackson National Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Jackson National Life Insurance has 1 phone number. It's not always clear what is the best way to talk to Jackson National Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Jackson National Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jackson National Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.