Hulu Phone Number

Call Hulu customer service faster with GetHuman

  • Calls Hulu's Customer Service department
  • The average hold time is 23m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:30pm
  • Popular issues for this call center: Dispute a Charge, Streaming or Download Trouble, Account Access, Cancel Account, and Upgrade/Downgrade Account.
  • Reach a live Hulu agent: Calling the Hulu number above should go right to a real human being
  • What you hear when you call: Disney bundle, press 1. For questions about your bill, press 2. For general questions, press 3. For technical support, press 4. For navigating the Hulu app, press 5. To learn more about the shows, press 6, or stay on the line, and a representative will answer your call shortly.

What to expect when you call

Heard when the phone system first answers
"Hi. Thanks for calling Hulu. Phone calls may be recorded. Including for quality assurance or training purposes. Please stay on the line after your call to complete a short survey. Today's sporting events have more people than usual calling in to learn more about Hulu plus Live TV. If you're one of those people, check out hulu dot t v slash live or hulu dot t v slash live sports for more information. Once again, that was hulu dot t v slash live and hulu dot t v slash live sports. Otherwise, stay on the line and an agent will be with you soon. If you're looking for more information about NCAA basketball games on Hulu, don't jump through hoops. Head to hulu dot t v slash hoops to learn more. Again, that's hulu dot t v slash hoops. Otherwise, stay on the line, and an agent will be with you soon. If you have questions about the Disney bundle, which includes Hulu, Disney Plus, and ESPN Plus, or need help signing up for it, press one. For questions about your bill, including switching plans, managing your add ons, updating your payment information, or canceling your account, press two. If you have general questions about Hulu, can't log in, or need help with your Alright. Thank you so much for calling HOLID support."
Excerpt from a call with Hulu
Sunday, January 14, 2024 3:12 AM
The first phone menu
"Hi. Thanks for calling Hulu. Phone calls may be recorded. Including for quality assurance or training purposes. Please stay on the line after your call to complete a short survey. Today's sporting events have more people than usual calling in to learn more about Hulu plus Live TV. If you're one of those people, check out hulu dot t v slash live or hulu dot t v slash live sports for more information. Once again, that was hulu dot t v slash live and hulu dot t v slash live sports. Otherwise, stay on the line, and an agent will be with you soon. If you're having trouble loading Hulu, navigating the app, or using features like MyStub or Cloud DVR, press five. To learn more about the shows and movies on Hulu, including live TV and premium add ons, press six. Need to hear that again? Press star to replay your options. Otherwise, stay on the line, we'll connect you with an agent shortly.
Soon. If you have questions about the Disney bundle, which includes Hulu, Disney Plus, and ESPN Plus, or need help signing up for it, press one.
For questions about your bill, including switching plans, managing your add ons, updating your payment information, or canceling your account, press two."
Excerpt from a call with Hulu
Friday, March 22, 2024 1:40 AM

Calling Hulu Customer Care at 888-265-6650

Sep 18, 2023

I was a bit nervous to call Hulu because I didn't think I would get any help. My videos keep freezing, or I get error messages that say something is wrong with the video please try again later. At first, it was okay, but when this happens multiple times, it is frustrating, and clearly, something is happening internally within Hulu. Especially since I don't have any buffering or freezing issues with any other streaming app I use within my home. However, it turned out that calling Hulu was a great experience. 

There are literally hundreds of reasons why people might end up calling Hulu, as the first directory map revealed. However, despite these potential issues, the company smoothly navigates and provides excellent personal customer support. The fact that they are a digital company that offers live customer support is not lost on me. In fact, it is hard to find real-time support from a phone agent these days, so that was a bonus for Hulu. 

When I first called the number, a recorded voice thanked me for calling Hulu and read off the standard message indicating that calls may be recorded for quality and training purposes. It then said they are currently experiencing higher than usual traffic, so there may be high wait times. Due to this, the recorded message recommended going online to read support articles while waiting. I suppose some people may do this and get an answer to their question, but I really needed to talk to an agent as I have not yet found a solution on my own. 

It then launched a large directory map that I actually had to repeat twice because I was carefully listening to options and evaluating which one would likely get me to a customer agent the fastest. It told me if you have questions about the Disney bundle, press 1. If you have questions about your bill, including switching plans or canceling, press 2. If you have questions about your home device or signing in, press 3. If you are having trouble with freezing, buffering, or loading videos, press 4. If you are having trouble loading Hulu or using the app, press 5. If you want more information about shows on Hulu, including add-ons, press 6. It then said to select one of those options or stay on the line to talk to an agent. 

I was going to press 3 since it was the best fit, but the messaging agent moved on too quickly, and it said stay on the line to talk to an agent. At first, I was caught off-guard and thought I would have to wait even longer, but to my surprise, someone picked up in under 20 seconds! All told, it only took me two minutes to get to an agent who was able to help with my problem, which was remarkable. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Hulu Customer Phone Number 888-265-6650 - Stats

Phone number to dial888-265-6650
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Average wait23 minutes
Current wait25 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter, chat
Quality of communication51%
Quality of help49%
Customer votes22,169
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Hulu's Best Toll-Free/800 Customer Phone Number

This is Hulu's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hulu agent. This phone number is Hulu's Best Phone Number because 266,952 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-265-6650 include Dispute a Charge, Streaming or Download Trouble, Account Access, Cancel Account, Upgrade/Downgrade Account and other customer service issues. The Hulu call center that you call into has employees from Texas, Illinois, California and is open 24 hours, 7 days according to customers. In total, Hulu has 2 phone numbers. It's not always clear what is the best way to talk to Hulu representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Hulu?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hulu. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Corporate Offices310-571-4700

Beyond the Phone Number

There are other ways to get in touch with Hulu, including live chat and their website / help desk and their Twitter handle. Visit our Hulu Customer Service page for more information.
Hulu Customer Service

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