Toll-free · Calling this Holland America Cruise Line number should go right to a real human being · If you are a travel advisor, press 1. All other callers, press 2.
Toll-free · Direct to human for guest relations · Guest Relations Dept - Questions about onboard billing, press 1. Existing booking or upcoming sailing, press 2. If you know the extension of the party you want to reach, press 3. Lost or damaged luggage, press 4. Lost property, press 5. All other questions, press 6.
Corporate Headquarters · If you know your party's 5-digit extension, enter it now. For reservations, press 1. For guest relations, press 2. For the operator, press 3 or stay on the line.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Holland America Cruise Line phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 at the first menu. Then choose an option 1-6.
Here is how our research team describes the way the Holland America Cruise Line phone system greets you: If you are a travel advisor, press 1. All other callers, press 2.
Below are some clips we've found from Holland America Cruise Line's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Holland America Line.
Your call may be recorded for quality assurance purposes.
Are you calling as a travel adviser for Holland America Line?
In a few words, tell me about the reason for your call."
Excerpt from a call with Holland America Cruise Line
Tuesday, March 12, 2024 9:24 PM
What are the hours and when should I call?
Holland America Cruise Line operates the call center for this 800-426-0327 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 87 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Holland America Cruise Line phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Holland America Cruise Line staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Holland America Cruise Line is Sunday.The most busy day to call is Thursday, which averages 220% more phone calls by comparison.Again, this is based on a sample of 87 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Holland America Cruise Line is Monday.
Why call this Holland America Cruise Line number?
Below is a sample of recent calls to Holland America Cruise Line, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about last minute deals: "I'm calling to ask if there is a list of guests interested in last minute price reductions or cancellations for cruises."
- From a call lasting 11m 31s , Mar 12, 2024 9:24 PM
Referring a friend for credit: "I'm trying to refer a friend so I can get fifty dollars onboard credit."
- From a call lasting 6m 4s , Jan 2, 2024 11:06 PM
More Ways to Contact Holland America Cruise Line Customer Service
There are of course other ways to contact Holland America Cruise Line customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Holland America Cruise Line customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Holland America Cruise Line's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Holland America Cruise Line agent. This phone number is Holland America Cruise Line's best phone number because 4,140 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-0327 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Holland America Cruise Line first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Holland America Cruise Line has 4 phone numbers. It's not always clear what is the best way to talk to Holland America Cruise Line representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Holland America Cruise Line. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Holland America Cruise Line. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.