How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Globe Life Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must say Payment, Quote, Service, or Claims, then wait on the line until transferred to a representative.
Here is how our research team describes the way the Globe Life Insurance phone system greets you: To make a payment, press 1. Rate quotes, press 2. Policy, press 3. Claims, press 4.
Below are some clips we've found from Globe Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Thank you for calling Globe Life.
For policy payment information such as when your last payment was processed, next time payment is due, or balance on your policy, please say activity.
To make a payment, say payment.
For a free no obligate to proceed with a credit card payment, press one.
For bank drafts, press two.
Please enter your ten digit phone number associated with your policy."
Excerpt from a call with Globe Life Insurance
Monday, April 1, 2024 10:16 PM
They may ask you to enter information with the dial pad
"Or enter the"
Excerpt from a call with Globe Life Insurance
Monday, April 1, 2024 10:16 PM
The first phone menu
"Thank you for calling Globe Life.
For policy payment information such as when your last payment was processed, next time payment is due, or balance on your policy, please say activity.
To make a payment, say payment.
For a free no obligation rate quote, say quote.
For information about your policy, say service.
For claims, say claims.
I'm sorry. I didn't get that.
For policy payment information such as when your last payment was processed, next time payment is due, balance on your policy, or if your most recent payment has processed, press five.
To make a payment, say payment or press one.
For a free no obligation rate quote, say quote or press two."
Excerpt from a call with Globe Life Insurance
Monday, March 25, 2024 5:59 PM
What are the hours and when should I call?
Globe Life Insurance operates the call center for this 800-654-5433 phone number Mon-Fri 7:30am-6pm CT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 169 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Globe Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Globe Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Globe Life Insurance is Wednesday.The most busy day to call is Monday, which averages 269% more phone calls by comparison.Again, this is based on a sample of 169 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Globe Life Insurance is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Globe Life Insurance staffs the call center well on Wednesday.
Why call this Globe Life Insurance number?
Below is a sample of recent calls to Globe Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Cashing policy for more: "I've been in over twenty years, and I'm paying more than I'm gonna get out."
- From a call lasting 14m 51s , Feb 7, 2024 7:24 PM
Updating payment and address: "I wanna change my billing address and make a payment for Edrona Hudson."
- From a call lasting 27m 18s , Jan 22, 2024 4:01 PM
More Ways to Contact Globe Life Insurance Customer Service
There are of course other ways to contact Globe Life Insurance customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Globe Life Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Globe Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Globe Life Insurance agent. This phone number is Globe Life Insurance's best phone number because 11,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-654-5433 include Speak to an agent, Claims, Cancel my policy, Make a payment, Change my policy and other customer service issues. Rather than trying to call Globe Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Globe Life Insurance has 1 phone number. It's not always clear what is the best way to talk to Globe Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Globe Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Globe Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.