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In the meantime, here are recent comments from other customers who called 800-843-6468:
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   The phone was NOT answered!
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   Vickie confirmed my name, address etc and told me the coins were shipped Feb 9th without trac...
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   have not received my coins, but now I know why and they will be shipped soon. Thank You
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   I thought fairly quick answering and I was satisfied with the answers.
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   Still haven't gotten my stuff, but atleast she told me why.
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