How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Fort Worth Star-Telegram phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 at 1st menu.
Below are some clips we've found from Fort Worth Star-Telegram's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to the Star Telegram.
In just a few words, please tell me what you would like help with today."
Excerpt from a call with Fort Worth Star-Telegram
Thursday, March 14, 2024 3:39 PM
The first phone menu
"Welcome to the Star Telegram.
In just a few words, please tell me what you would like help with today.
Delivery problem. I'm sorry. Did you get the paper?
So are you missing the paper just for today?
Sorry. If we're just talking about today's paper, press one.
If not, press two."
Excerpt from a call with Fort Worth Star-Telegram
Wednesday, February 7, 2024 1:31 PM
After you press 2
"Okay then. Are you missing the paper just for yesterday?
Sorry. If we're talking about just yesterday's paper, press one.
If not, press two."
Excerpt from a call with Fort Worth Star-Telegram
Wednesday, February 7, 2024 1:37 PM
What are the hours and when should I call?
Fort Worth Star-Telegram operates the call center for this 800-776-7827 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 75 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fort Worth Star-Telegram phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fort Worth Star-Telegram staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Fort Worth Star-Telegram is Tuesday.The most busy day to call is Monday, which averages 400% more phone calls by comparison.Again, this is based on a sample of 75 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Quietest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Fort Worth Star-Telegram is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Fort Worth Star-Telegram staffs the call center well on Tuesday.
Why call this Fort Worth Star-Telegram number?
Below is a sample of recent calls to Fort Worth Star-Telegram, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry for subscription: "I need to know what day the subscription I have for my dad runs out and what the account number is, please."
- From a call lasting 4m 32s , Feb 20, 2024 7:38 PM
Missed newspaper delivery: "Well, you didn't get a paper today."
- From a call lasting 7m 2s , Feb 12, 2024 5:43 PM
Canceling subscription for deceased father: "I'm calling on behalf of my dad. My dad passed away."
- From a call lasting 7m 21s , Jan 11, 2024 4:46 PM
Placing classified ad: "I want to place a classified ad in the paper."
- From a call lasting 3m 29s , Jan 8, 2024 1:01 PM
Subscription renewal and payment: "I'll agree to six dollars a week."
- From a call lasting 11m 53s , Jan 5, 2024 4:59 PM
Late newspaper delivery: "I used to get my paper by 6:30, now it's coming around 7:30-8, what's going on?"
- From a call lasting 5m 54s , Jan 3, 2024 1:19 PM
Conclusion and closing notes
This is Fort Worth Star-Telegram's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fort Worth Star-Telegram agent. This phone number is Fort Worth Star-Telegram's best phone number because 2,268 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-776-7827 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Fort Worth Star-Telegram first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Fort Worth Star-Telegram has 1 phone number. It's not always clear what is the best way to talk to Fort Worth Star-Telegram representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Fort Worth Star-Telegram. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fort Worth Star-Telegram. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.