Ford Motor Credit Phone Number

Call Ford Motor Credit customer service faster with GetHuman

  • Calls Ford Motor Credit's Customer Service department
  • The average hold time is 3m
  • Hours are Mon-Fri 7am-8pm, Sat 7am-5pm CST
  • The best time to call is 8:00am
  • Popular issues for this call center: Update Account Information, Eligibility Question, Setup Payment Plan, Request a Loan, and Technical Support.
  • Reach a live Ford Motor Credit agent: You have to say, "What you are calling about," or you will not be transferred to a representative.
  • What you hear when you call: Check reorder, note changes, web support, press 1. Note info, press 2. Payroll deductions & direct deposit, press 3. Financial transactions, press 4. New investment information, press 5. To speak to an associate, press 0.

What to expect when you call

They may ask your reason for calling (instead of a menu)
"Thank you for calling Ford Motor Credit Company. Your call may be monitored or recorded. To reduce your hold time, please provide your account number or Social Security number when prompted.
Also, many self services are available for you to manage your account online at ford dot com slash finance or lincoln dot com slash finance.
Thank you. In a few words, tell me how I can help you today."
Excerpt from a call with Ford Motor Credit
Tuesday, March 12, 2024 7:10 PM
They may ask you to say or enter information
"Just so you know, our representatives are specialized in different areas.
To get you to the right place as fast as possible, please tell me which of these options is the best match for whatever you need help with today.
You can say payments, pay off information, billing, extension, account overview, or account changes."
Excerpt from a call with Ford Motor Credit
Wednesday, January 17, 2024 4:13 PM

Ford Motor Credit Customer Phone Number 800-727-7000 - Stats

Phone number to dial800-727-7000
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 7am-8pm, Sat 7am-5pm CST
Best time to dial8:00am
Average wait3 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication70%
Quality of help80%
Customer votes233
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Ford Motor Credit's Best Toll-Free/800 Customer Phone Number

This is Ford Motor Credit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ford Motor Credit agent. This phone number is Ford Motor Credit's Best Phone Number because 14,628 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-727-7000 include Update Account Information, Eligibility Question, Setup Payment Plan, Request a Loan, Technical Support and other customer service issues. Rather than trying to call Ford Motor Credit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Ford Motor Credit has 3 phone numbers. It's not always clear what is the best way to talk to Ford Motor Credit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Ford Motor Credit - by phone or otherwise

While 800-727-7000 is Ford Motor Credit's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Ford Motor Credit customers, is by calling their 877-805-7187 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 877-805-7187 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Ford Motor Credit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Ford Motor Credit.

What is GetHuman's Relationship to Ford Motor Credit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ford Motor Credit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

Beyond the Phone Number

There are other ways to get in touch with Ford Motor Credit, including their website / help desk. Visit our Ford Motor Credit Customer Service page for more information.
Ford Motor Credit Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!