EZ-Pass Massachusetts Phone Number

Call EZ-Pass Massachusetts customer service faster with GetHuman

  • Calls EZ-Pass Massachusetts's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:05am
  • Popular issues for this call center: Setup Service, Recover Account, Issue with Transponder, Overcharges on My Account, and Cancel or change services.
  • Reach a live EZ-Pass Massachusetts agent: Say "Representative."
  • What you hear when you call: Please tell me what you are calling about.

What to expect when you call

The phone menu when you first call
"Welcome to the Easy Drive Massachusetts program. Thank you for calling Easy Drive Massachusetts. Due to our high call volume, we encourage that all payments be made over our automated system by following the prompts or by logging in at our website, w w w dot easy drive m a dot com. For all other questions or concerns, you can go to our website w w w dot easy drive m e dot com and start up a live chat with one of our representatives. Thanks. You may choose one of the following options.
You may choose one of the following options. Press one for pay by plate.
Two for easy pass, three for general information, or press pound to hear the options again."
Excerpt from a call with EZ-Pass Massachusetts
Wednesday, February 7, 2024 2:01 PM
After you press 1
"
"I need your invoice or account number. To enter your invoice number, press one.
To enter your account number, press two.
If you do not have your account information, press nine."
Excerpt from a call with EZ-Pass Massachusetts
Wednesday, February 7, 2024 2:01 PM

EZ-Pass Massachusetts Customer Phone Number 877-627-7745 - Stats

Phone number to dial877-627-7745
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:05am
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication80%
Quality of help85%
Customer votes463
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

EZ-Pass Massachusetts's Best Toll-Free/800 Customer Phone Number

This is EZ-Pass Massachusetts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EZ-Pass Massachusetts agent. This phone number is EZ-Pass Massachusetts's Best Phone Number because 10,656 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-627-7745 include Setup Service, Recover Account, Issue with Transponder, Overcharges on My Account, Cancel or change services and other customer service issues. Rather than trying to call EZ-Pass Massachusetts first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, EZ-Pass Massachusetts has 1 phone number. It's not always clear what is the best way to talk to EZ-Pass Massachusetts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting EZ-Pass Massachusetts - by phone or otherwise

While 877-627-7745 is EZ-Pass Massachusetts's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.ezdrivema.com/ for Customer Service. If you think this information is inaccurate or know of other ways to contact EZ-Pass Massachusetts please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for EZ-Pass Massachusetts.

What is GetHuman's Relationship to EZ-Pass Massachusetts?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like EZ-Pass Massachusetts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with EZ-Pass Massachusetts, including their website / help desk. Visit our EZ-Pass Massachusetts Customer Service page for more information.
EZ-Pass Massachusetts Customer Service

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