Famous Footwear Phone Number

Call Famous Footwear customer service faster with GetHuman

  • Calls Famous Footwear's Customer Service department
  • The average hold time is 3m
  • Hours are Mon-Fri 9am-6pm, Sat 10am-5pm CST
  • The best time to call is 3:30pm
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Famous Footwear agent: Press 1, 2, then 7
  • What you hear when you call: For new or existing orders, press 1. For all other inquiries, press 2.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Famous Footwear dot com. For the coaching and development of our representatives, your call may be monitored or recorded. For questions questions about a new or existing order, please press one. For all other inquiries, please press two."
Excerpt from a call with Famous Footwear
Thursday, February 15, 2024 5:34 PM
The first phone menu
"Thank you for calling Famous Footwear dot com. For the coaching and development of our representatives, your call may be monitored or recorded.
For questions questions about a new or existing order, please press one.
For all other inquiries, please press two."
Excerpt from a call with Famous Footwear
Thursday, February 15, 2024 5:34 PM
After you press 1
"To place an order, please press one.
To track an existing order, please press two.
For questions about the status of a return, please press three."
Excerpt from a call with Famous Footwear
Sunday, February 4, 2024 3:50 PM
After you press 2
"To check the balance of a gift card, please press one.
To locate a store near you, please press two."
Excerpt from a call with Famous Footwear
Wednesday, January 3, 2024 7:03 PM

Famous Footwear Customer Phone Number 888-869-1053 - Stats

Phone number to dial888-869-1053
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-6pm, Sat 10am-5pm CST
Best time to dial3:30pm
Average wait3 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication74%
Quality of help85%
Customer votes597
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Famous Footwear's Best Toll-Free/800 Customer Phone Number

This is Famous Footwear's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Famous Footwear agent. This phone number is Famous Footwear's Best Phone Number because 1,710 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-869-1053 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Famous Footwear first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Famous Footwear has 2 phone numbers. It's not always clear what is the best way to talk to Famous Footwear representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Famous Footwear - by phone or otherwise

While 888-869-1053 is Famous Footwear's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Famous Footwear customers, is by calling their 866-432-6687 phone number for their Orders & Returns department. Besides calling, the next favorite option for customers looking for help is via 866-432-6687 for Orders & Returns. If you think this information is inaccurate or know of other ways to contact Famous Footwear please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Famous Footwear.

What is GetHuman's Relationship to Famous Footwear?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Famous Footwear. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Orders & Returns866-432-6687

Beyond the Phone Number

There are other ways to get in touch with Famous Footwear, including their website / help desk. Visit our Famous Footwear Customer Service page for more information.
Famous Footwear Customer Service

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