FairPoint Communications Phone Number

Call FairPoint Communications customer service faster with GetHuman

  • Calls FairPoint Communications's Customer Service department
  • The average hold time is 2m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:45am
  • Popular issues for this call center: Service problem, Cancel service, Change plan, Overcharge/Strange charge, and Technical support.
  • Reach a live FairPoint Communications agent: Press 1, then press 2 OR Press 1, then press 1, then press 6
  • What you hear when you call: For service at your home, press 1. For service at your business, press 2.

What to expect when you call

They may ask you to enter information with the dial pad
"Thank you for calling Consolidated Communications. To better serve you, this call may be recorded for quality assurance purposes.
For service at your home, press one. For service at your business, for technical support or repair, press one.
To become an Please enter the ten digit telephone number you are calling in reference to."
Excerpt from a call with FairPoint Communications
Wednesday, February 14, 2024 2:27 PM
The first phone menu
"Thank you for calling Consolidated Communications. To better serve you, this call may be recorded for quality assurance purposes.
Purposes. For service at your home, press one.
For service at your business, press two."
Excerpt from a call with FairPoint Communications
Wednesday, February 7, 2024 1:36 PM

FairPoint Communications Customer Phone Number 866-984-2001 - Stats

Phone number to dial866-984-2001
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:45am
Average wait2 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication87%
Quality of help91%
Customer votes225
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

FairPoint Communications's Best Toll-Free/800 Customer Phone Number

This is FairPoint Communications's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FairPoint Communications agent. This phone number is FairPoint Communications's Best Phone Number because 15,402 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-984-2001 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call FairPoint Communications first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, FairPoint Communications has 2 phone numbers. It's not always clear what is the best way to talk to FairPoint Communications representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting FairPoint Communications - by phone or otherwise

While 866-984-2001 is FairPoint Communications's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other FairPoint Communications customers, is by calling their 800-240-5019 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via 800-240-5019 for Technical Support. If you think this information is inaccurate or know of other ways to contact FairPoint Communications please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for FairPoint Communications.

What is GetHuman's Relationship to FairPoint Communications?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like FairPoint Communications. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

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More Toll-free & Customer Numbers

Technical Support800-240-5019

Beyond the Phone Number

There are other ways to get in touch with FairPoint Communications, including their website / help desk. Visit our FairPoint Communications Customer Service page for more information.
FairPoint Communications Customer Service

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