Empire Blue Cross Blue Shield Phone Number

Call Empire Blue Cross Blue Shield customer service faster with GetHuman

857-368-8000
Customer service
  • Calls Empire Blue Cross Blue Shield's Customer Service department
  • The average hold time is 2m
  • The current wait is approximately 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Find a provider, Speak to an agent, Records, and Billing inquiry.
  • Reach a live Empire Blue Cross Blue Shield agent: Press 1 for English. Press 0 three times. Say "Representative," then wait on the line until transferred to a representative.
  • What you hear when you call: Which are you, a member, professional provider, or a physician?

Reasons customers like you called recently

Need to speak to a representative in provider services
Need to check the status of my application. Enrolled for Jan * coverage but it still sa...
I just signed up for Empire POS insurance and I need my insurance card
My name is Bonnie I call from SKC dermatology tax id **-******* i am checking on claim...
Member. Covid nineteen testing.
is covid ** testing covered in my plan?
I can not reach an person when I call the Main number and it can not find my member ID number
Need to verify benefits for a patient! Automated system does NOT understand the policy...
I lost my card. How do I get a replacement card?
In ****, I treated a Empire Blue client for depression and still have not been reimburs...

Empire Blue Cross Blue Shield Customer Phone Number 857-368-8000 - Stats

Phone number to dial857-368-8000
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait2 minutes
Current wait3 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication87%
Quality of help72%
Customer votes592
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Empire Blue Cross Blue Shield's Best Toll-Free/800 Customer Phone Number

This is Empire Blue Cross Blue Shield's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Empire Blue Cross Blue Shield agent. This phone number is Empire Blue Cross Blue Shield's Best Phone Number because 3,756 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 857-368-8000 include Find a provider, Speak to an agent, Records, Billing inquiry and other customer service issues. Rather than trying to call Empire Blue Cross Blue Shield first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Empire Blue Cross Blue Shield has 3 phone numbers. It's not always clear what is the best way to talk to Empire Blue Cross Blue Shield representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Empire Blue Cross Blue Shield - by phone or otherwise

While 857-368-8000 is Empire Blue Cross Blue Shield's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Empire Blue Cross Blue Shield customers, is by calling their 317-488-6000 phone number for their Healthy Blue Customer Service department. Besides calling, the next favorite option for customers looking for help is via 317-488-6000 for Healthy Blue Customer Service. If you think this information is inaccurate or know of other ways to contact Empire Blue Cross Blue Shield please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Empire Blue Cross Blue Shield.

What is GetHuman's Relationship to Empire Blue Cross Blue Shield?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Empire Blue Cross Blue Shield. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Empire Blue Cross Blue Shield, including their website / help desk. Visit our Empire Blue Cross Blue Shield Customer Service page for more information.
Empire Blue Cross Blue Shield Customer ServiceEmpire Blue Cross Blue Shield Call-back Service

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