Eddie Bauer Phone Number

Call Eddie Bauer customer service faster with GetHuman

  • Calls Eddie Bauer's Customer Service department
  • The average hold time is 4m
  • Hours are Mon-Fri 9am-5pm EST
  • The best time to call is 9am
  • Popular issues for this call center: Returns, Cancel order, Change order, Track order, and Complaint.
  • Reach a live Eddie Bauer agent: Press 0.
  • What you hear when you call: Place an order, inquire about a current promotion or item info, press 1. Cancel or modify an order, press 2. Status or track an order, press 3. Return or refunds, press 4. Adventure rewards program, gift cards, recent store experience, press 5. Instructional video on how to start a return, press 6. For all other inquiries, press 0.

What to expect when you call

Heard when the phone system first answers
"Welcome to Eddie Bauer. This call may be monitored and recorded for training and quality assurance purposes. Thank you for calling Eddie Bauer. Please listen closely as our options have changed. Changed. To place an order, inquire about our current promotion, or for item information, press one. For cancellation or modification to an existing order, press two."
Excerpt from a call with Eddie Bauer
Tuesday, January 2, 2024 8:21 PM
The first phone menu
"Welcome to Eddie Bauer. This call may be monitored and recorded for training and quality assurance purposes. Thank you for calling Eddie Bauer. Please listen closely as our options have changed. For questions about our adventure rewards program, gift card, or a recent store experience, press five. For an instruction video on how to start a return, press six. For all other concerns, please press zero.
To place an order, inquire about our current promotion, or for item information, press one.
For cancellation or modification to an existing order, press two."
Excerpt from a call with Eddie Bauer
Thursday, February 8, 2024 6:29 PM

Eddie Bauer Customer Phone Number 800-426-8020 - Stats

Phone number to dial800-426-8020
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9am
Average wait4 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication81%
Quality of help77%
Customer votes346
Information last updatedTue Mar 26 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Eddie Bauer's Best Toll-Free/800 Customer Phone Number

This is Eddie Bauer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Eddie Bauer agent. This phone number is Eddie Bauer's Best Phone Number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-426-8020 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Eddie Bauer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Eddie Bauer has 1 phone number. It's not always clear what is the best way to talk to Eddie Bauer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Eddie Bauer - by phone or otherwise

While 800-426-8020 is Eddie Bauer's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.eddiebauer.ca/service/help?a=Contact-Us---id--SDDr79FuSEW9Q7gWoXVOZQ for Customer Service. If you think this information is inaccurate or know of other ways to contact Eddie Bauer please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Eddie Bauer.

What is GetHuman's Relationship to Eddie Bauer?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Eddie Bauer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Eddie Bauer, including their website / help desk and their Twitter handle. Visit our Eddie Bauer Customer Service page for more information.
Eddie Bauer Customer Service

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