E-ZPass Maryland Phone Number

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  • Calls E-ZPass Maryland's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, and Loyalty program.
  • Reach a live E-ZPass Maryland agent: Press 1 at 1st prompt. Then 9 at menu. Operator will say invalid selection. So press 0 a few more times and it will automatically transfer you to a human. No CB after business hours.

What to expect when you call

Heard when the phone system first answers
"You for calling the Drive EasyMD and EasyPass Maryland interactive voice response system. To continue navigating this automated system using voice commands, say voice or press one. To continue navigating this automated system using your phone keypad, say keypad or press two. For the rest of this call, please choose your option from the phone keypad. The Maryland Transportation Authority's tolling program servicing EZ Pass, pay by plate, and video toll customers now has new and additional automated phone options for your convenience. For the lowest toll rates in Maryland and a savings of up to seventy seven percent, Sign up for an EZ Pass Maryland account. If you have video tolls, and would like to take advantage of the EZ Pass Maryland discount, Speak to a customer service representative today. You may choose one of the following options."
Excerpt from a call with E-ZPass Maryland
Monday, January 29, 2024 3:07 PM
They may ask you to enter information with the dial pad
"Thank you for calling the Drive EasyMD and EasyPass Maryland interactive voice system. To continue navigating this automated system using voice commands, say voice or press one. To continue navigating this automated system using your phone keypad, say keypad or for the rest of this call, please choose your option from the phone keypad. The Maryland Transportation Authority's tolling program, servicing easy pass, pay by plate, and video toll customers now has new and additional automated phone options for your convenience. For the lowest toll rates in Maryland and the savings of up to seventy seven percent, sign up for an EZ Pass Maryland account. If you have video tolls and would like to take advantage of the EZ Pass Maryland discount, Speak to a customer service representative today. You may choose one of the following options. Press one for video toll notice of toll due or violation citation.
Two for EZ Pass account.
Three for pay by plate, four for general information, To request an application, enter your mailing number using the keypad."
Excerpt from a call with E-ZPass Maryland
Thursday, January 4, 2024 3:09 PM
They may ask you to say or enter information
"Thank you for calling the Drive EasyMD and Easy Pass Maryland interactive voice response system. To continue navigating this automated system using voice commands, say voice or press one. To continue navigating this automate The Maryland Transportation Authority's tolling program servicing easy pass, pay by plate, and video toll customers now has new and additional automated phone options for your convenience. For the lowest toll rates in Maryland and a savings of up to seventy seven percent, Sign up for an EZ Pass Maryland account.
If you have video tolls and would like to take advantage of the EasyPass Maryland discounts, Speak to a customer service representative today.
Please tell me what are you calling about. You can say"
Excerpt from a call with E-ZPass Maryland
Friday, March 22, 2024 4:32 PM
The first phone menu
"Thank you for calling the Drive EasyMD and Easy Pass Maryland inter
To continue navigating this automated system using voice commands, say voice or press one.
To continue navigating this automated system using your phone keypad, say keypad or press two."
Excerpt from a call with E-ZPass Maryland
Thursday, March 21, 2024 6:28 PM
After you press 1
"The Maryland Transportation Authority's tolling program, servicing EZ Pass, pay by plate, and video toll customers now has new and additional automated phone options for your convenience. For the lowest toll rates in Maryland and the savings of up to seventy seven percent, sign up for an EZ Pass Maryland account. If you have video tolls and would like to take advantage of the EZ Pass Maryland discount, Speak to a customer service representative today.
Please tell me what are you calling about. You can say video toll notice of toll due or violation citation or press one.
EasyPass account or press two.
Pay by plate or press three.
General information or press four.
To request an application, say application or press five.
To speak to customer service, say agent or press nine."
Excerpt from a call with E-ZPass Maryland
Tuesday, January 2, 2024 8:40 PM
After you press 2
"For the rest of this call, please choose your option from the phone keypad. The Maryland Transportation Authority's tolling program servicing EZ Pass, pay by plate, and video toll customers now has new and additional automated phone options for your convenience. For the lowest toll rates in Maryland and a savings of up to seventy seven percent, Sign up for an EZ Pass Maryland account. If you have video tolls, and would like to take advantage of the EZ Pass Maryland discount, Speak to a customer service representative today. You may choose one of the following options.
Press one for video toll notice of toll due or violations citation, two for EZ Pass account, three for pay by plate, four for general information.
To request an application, press five."
Excerpt from a call with E-ZPass Maryland
Monday, January 29, 2024 3:07 PM

E-ZPass Maryland Customer Phone Number 888-321-6824 - Stats

Phone number to dial888-321-6824
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait4 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication72%
Quality of help81%
Customer votes713
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

E-ZPass Maryland's Best Toll-Free/800 Customer Phone Number

This is E-ZPass Maryland's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a E-ZPass Maryland agent. This phone number is E-ZPass Maryland's Best Phone Number because 1,488 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-321-6824 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call E-ZPass Maryland first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, E-ZPass Maryland has 1 phone number. It's not always clear what is the best way to talk to E-ZPass Maryland representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting E-ZPass Maryland - by phone or otherwise

While 888-321-6824 is E-ZPass Maryland's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact E-ZPass Maryland please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for E-ZPass Maryland.

What is GetHuman's Relationship to E-ZPass Maryland?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like E-ZPass Maryland. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about E-ZPass Maryland, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out E-ZPass Maryland Customer Service article.
E-ZPass Maryland Customer Service

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