Delta Dental Phone Number

Call Delta Dental customer service faster with GetHuman

  • Calls Delta Dental's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 1:30pm
  • Popular issues for this call center: Cancel my plan, Payments, Referrals, Find a provider, and Billing Inquiry.
  • Reach a live Delta Dental agent: Press 2 then 0, then say "Yes", then "Something else". For California members. All other members ask to be transferred.

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Delta Dental. To get started, please say I'm a dental provider or I'm an insured member. To get started, what's the date of birth of the person you're calling about? That was September twenty second nineteen eighty. Is that right? My mistake. What's the date of birth of the person you're calling about? That was September twenty second nineteen seventy two. Is that right? Please tell me the member ID of the primary member. Or enter it on your phone's keypad. If it contains letters, just press the corresponding number on your keypad."
Excerpt from a call with Delta Dental
Thursday, January 11, 2024 12:51 AM
They may ask you to say or enter information
"Thank you for calling Delta Dental. But To get started, please say, I'm a dental provider or I'm an insured member. To get started, what's the date of birth of the person you're calling about?
What's the date of birth of the person you're calling about?
I didn't hear you. Please say or enter the two digit month two digit day, and four digit year of the birth date of the family member you're calling about."
Excerpt from a call with Delta Dental
Tuesday, January 2, 2024 4:58 PM
The first phone menu
"Thank you for calling Delta Dental. To get started, please say I'm a dental provider or I'm an insured member.
Sorry. Please say dental provider or press one.
Or insured member or press two."
Excerpt from a call with Delta Dental
Saturday, March 23, 2024 7:12 PM
After you press 2
"To get started, what's the date of birth of the person you're calling about? You'd like to speak with a representative. Is that right? If you need to update your name, address, email, phone number, or make changes to covered members, please say yes. Otherwise, say no. Okay. Which of the following would you like to discuss with a representative? Say eligibility and sorry. To discuss eligibility which of the following would you like to discuss with a representative? Say eligibility and benefits, claims, or something That was claims. Is that right? Thanks. Please hold while we transfer you to a representative. Please note that your call may be monitored or recorded for quality assurance purposes. In order to better serve you, please stay on the line after the call to complete a short survey.
Please say eligibility and benefits or press one.
Claims or press two, or something else or I still didn't get that."
Excerpt from a call with Delta Dental
Tuesday, February 27, 2024 9:45 PM

Delta Dental Customer Phone Number 888-335-8227 - Stats

Phone number to dial888-335-8227
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Average wait4 minutes
Current wait8 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, email
Quality of communication78%
Quality of help73%
Customer votes622
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Delta Dental's Best Toll-Free/800 Customer Phone Number

This is Delta Dental's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delta Dental agent. This phone number is Delta Dental's Best Phone Number because 8,670 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-335-8227 include Cancel my plan, Payments, Referrals, Find a provider, Billing Inquiry and other customer service issues. Rather than trying to call Delta Dental first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Delta Dental has 6 phone numbers. It's not always clear what is the best way to talk to Delta Dental representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Delta Dental - by phone or otherwise

While 888-335-8227 is Delta Dental's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Delta Dental customers, is by calling their 800-521-2651 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via 800-521-2651 for Member Services. If you think this information is inaccurate or know of other ways to contact Delta Dental please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Delta Dental.

What is GetHuman's Relationship to Delta Dental?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Delta Dental. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Delta Dental, including email and their website / help desk. Visit our Delta Dental Customer Service page for more information.
Delta Dental Customer Service

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