Credit First National Association Customer Service

Phone Number & Contact Information

800-321-3950
Toll-free·Calls Customer Service·Most popular Credit First National Association number
Q:How do I get a live human at Credit First National Association?
A:Press 0 then press 0
Q:Does Credit First National Association offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-9pm EST. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Credit First National Association phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 then press 0
Below are some clips we've found from Credit First National Association's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Credit First National Association's automated system. To get started, please enter your card number followed by pound sign."
Excerpt from a call with Credit First National Association
Tuesday, April 9, 2024 7:01 PM
They may need to look up your account
"Your account information is not available to the automated system. Please wait while we look up your account information."
Excerpt from a call with Credit First National Association
Monday, April 1, 2024 8:11 PM

What are the hours and when should I call?

Credit First National Association operates the call center for this 800-321-3950 phone number Mon-Fri 9am-9pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 85 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit First National Association phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit First National Association staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Credit First National Association is Wednesday. The most busy day to call is Tuesday, which averages 188% more phone calls by comparison. Again, this is based on a sample of 85 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Busiest
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Credit First National Association is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Credit First National Association number, but it is also the day with the shortest hold times.

Why call this Credit First National Association number?

Below is a sample of recent calls to Credit First National Association, and their purpose. Are any of these similar to the reason you are trying to call?
Issue with undelivered credit card: "I don't have my card, they never sent it to me."
- From a call lasting 7m 53s , Apr 9, 2024 7:01 PM
Inquiring about rewards program: "I'm trying to figure out what is the hundred and fifty dollars award or reward or something."
- From a call lasting 6m 37s , Mar 6, 2024 10:31 PM

More Ways to Contact Credit First National Association Customer Service

There are of course other ways to contact Credit First National Association customer service besides the phone. Below we list the best ones, by medium.
Email
cfnacustserv@cfna.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Credit First National Association will reply our your email.
Credit First National Association's website
As a last, sometimes only, resort- Credit First National Association customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Credit First National Association's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit First National Association agent. This phone number is Credit First National Association's best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-321-3950 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Credit First National Association first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Credit First National Association has 1 phone number. It's not always clear what is the best way to talk to Credit First National Association representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Credit First National Association. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit First National Association. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!