How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Credit Acceptance Corporation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 at the first menu, then you must either enter your Account # or your Social Security #.
Here is how our research team describes the way the Credit Acceptance Corporation phone system greets you: If you are a dealer or financial institution, press 1. Otherwise, press 2.
Below are some clips we've found from Credit Acceptance Corporation's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Credit Acceptance.
As a commitment to customer service, this call may be monitored or recorded.
If you are a dealer or a financial institution, please press one.
Otherwise, please press two.
Please enter your account number."
Excerpt from a call with Credit Acceptance Corporation
Thursday, March 28, 2024 8:37 PM
The first phone menu
"You for calling Credit Acceptance.
Please enter your account number.
Commitment to customer service, this call may be monitored or recorded. If you are a dealer or a financial institution, please press one.
Otherwise, please press two."
Excerpt from a call with Credit Acceptance Corporation
Friday, April 12, 2024 9:31 PM
What are the hours and when should I call?
Credit Acceptance Corporation operates the call center for this 800-634-1506 phone number Mon-Fri 8am-11pm, Sat-Sun 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 552 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Credit Acceptance Corporation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Credit Acceptance Corporation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Credit Acceptance Corporation is Sunday.The most busy day to call is Friday, which averages 1073% more phone calls by comparison.Again, this is based on a sample of 552 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Credit Acceptance Corporation is Wednesday.
Why call this Credit Acceptance Corporation number?
Below is a sample of recent calls to Credit Acceptance Corporation, and their purpose. Are any of these similar to the reason you are trying to call?
Payment query: "I'm calling about that payment because I've got an automated service where it takes my payment out every month."
- From a call lasting 8m 3s , Apr 5, 2024 12:58 PM
Explaining recent expenses: "I had to pay seven hundred and fifty dollars to change my power steering."
- From a call lasting 3m 43s , Mar 10, 2024 5:31 PM
Payment schedule inquiry: "Is it possible to get my payments on the first of the month compared to the end of the month?"
- From a call lasting 10m 54s , Mar 6, 2024 4:35 PM
Setting up automatic payments: "I need it to be taken out automatically, so it's sent into you."
- From a call lasting 6m 16s , Feb 26, 2024 10:40 PM
Requesting ten day payoff: "I'm trying to get you guys paid off today."
- From a call lasting 4m 19s , Feb 16, 2024 5:23 PM
Issue with autopay setup: "My debit card got hacked, and I need to update my information for autopay."
- From a call lasting 10m 2s , Feb 16, 2024 3:35 PM
Requesting payment arrangement: "I would like to make to pay the arrangement right now three hundred dollars."
- From a call lasting 4m 31s , Feb 16, 2024 2:34 PM
Payment request: "I'd like for you to pay it."
- From a call lasting 3m 4s , Feb 16, 2024 2:25 PM
Setting up recurring payments: "I wanna start having six hundred dollars to come out."
- From a call lasting 3m 18s , Feb 13, 2024 4:36 PM
Inquiring about loan balance: "I'd like to know my balance, seven thousand three hundred twenty eight dollars and forty cents."
- From a call lasting 5m 48s , Feb 8, 2024 9:54 PM
More Ways to Contact Credit Acceptance Corporation Customer Service
There are of course other ways to contact Credit Acceptance Corporation customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Credit Acceptance Corporation customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Credit Acceptance Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Credit Acceptance Corporation agent. This phone number is Credit Acceptance Corporation's best phone number because 32,460 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Pay bill, Payment arrangement, Find account number, Complaint and other customer service issues. The Credit Acceptance Corporation call center that you call into has employees from Michigan, Nevada and is open Mon-Fri 8am-11pm, Sat-Sun 8am-5pm ET according to customers. In total, Credit Acceptance Corporation has 1 phone number. It's not always clear what is the best way to talk to Credit Acceptance Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Credit Acceptance Corporation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit Acceptance Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.