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   Loa was very helpful. At first told me there was no refunds and after asking again nicely, s...
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North Berg...
   As a very nice rep "Melissa" took my information and confirmed no further charges, I asked fo...
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   Automated service said offices were closed yet we are in the same time zone and it is 8:25 he...
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   Could not have asked for a better experience. Extremely nice, helpful, and personable. She ...
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