Press 0 at 1st three prompts. · Speak with someone about your newspaper, press 1. Newsroom & sports department, press 2. Classified advertising, press 3. Business, corporate, or retail advertising, press 4. Business advertising billing, press 5. To repeat this menu, press the star key.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Cincinnati Enquirer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:You must choose an option 1-5 to speak to a representative.
Here is how our research team describes the way the Cincinnati Enquirer phone system greets you: Which of these can I help you with? Starting a new subscription, reporting delivery issues, placing or canceling a delivery hold, billing, canceling a subscription, or digital product support.
Below are some clips we've found from Cincinnati Enquirer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Enquirer and Cincinnati dot com, part of the USA TODAY network.
We record our calls for quality assurance.
Due to the USP I didn't get that.
Which I still didn't get that.
To start a new subscription, press one. To report a delivery issue, press two.
To place or cancel a temporary delivery hold, press three."
Excerpt from a call with Cincinnati Enquirer
Monday, February 19, 2024 3:49 PM
The first phone menu
"Thank you for calling the Enquirer and Cincinnati dot com, part of the USA TODAY network.
We record our calls for quality assurance.
Due to the USP I didn't get that.
Which I still didn't get that.
To start a new subscription, press one.
To report a delivery issue, press two.
To place or cancel a temporary delivery hold, press three.
For billing, press four.
For digital product support press five."
Excerpt from a call with Cincinnati Enquirer
Monday, February 19, 2024 3:49 PM
What are the hours and when should I call?
Cincinnati Enquirer operates the call center for this 800-876-4500 phone number Mon-Fri 8am-7pm, Sat-Sun 7am-11am ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 883 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Cincinnati Enquirer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Cincinnati Enquirer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Cincinnati Enquirer is Tuesday.The most busy day to call is Wednesday.Again, this is based on a sample of 883 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Cincinnati Enquirer is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Cincinnati Enquirer staffs the call center well on Tuesday.
Why call this Cincinnati Enquirer number?
Below is a sample of recent calls to Cincinnati Enquirer, and their purpose. Are any of these similar to the reason you are trying to call?
Billing question: "I need to inquire about a billing issue."
- From a call lasting 1m 6s , Mar 19, 2024 8:35 PM
Urgent message for Michael: "I need to speak urgently with Michael Keating."
- From a call lasting 3m 53s , Feb 19, 2024 3:49 PM
More Ways to Contact Cincinnati Enquirer Customer Service
There are of course other ways to contact Cincinnati Enquirer customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Cincinnati Enquirer provides this option.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Cincinnati Enquirer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Cincinnati Enquirer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Cincinnati Enquirer agent. This phone number is Cincinnati Enquirer's best phone number because 5,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-876-4500 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Cincinnati Enquirer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Cincinnati Enquirer has 2 phone numbers. It's not always clear what is the best way to talk to Cincinnati Enquirer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Cincinnati Enquirer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Cincinnati Enquirer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.