Chevrolet Phone Number

Call Chevrolet customer service faster with GetHuman

  • Calls Chevrolet's Customer Service department
  • The average hold time is 20m
  • Hours are Mon-Sat 8am-9pm EST
  • The best time to call is 3pm
  • Popular issues for this call center: Where to buy, Complaint, Repairs, and Returns.
  • Reach a live Chevrolet agent: Press 0 at each prompt, ignoring messages.
  • What you hear when you call: In a few words, please tell me why you are calling.

Calling Chevrolet Customer Care at 800-222-1020

Dec 29, 2023

Calling Chevrolet for a customer service concern is a simple process, thanks to their streamlined phone system. I called to learn more about a program Chevrolet offers providing college students with discounts on new cars and trucks. 

As soon as I called, an automated recording directed me to press 9 for Spanish or wait on the line for English, adding that my call may be recorded. Following this, the system prompted me to say in a few words my reason for calling. Options can be anything from account information and financial assistance to vehicle warranty and special offers. 

Unsure of the exact name of the discount program, I said the words 'college offers' and was told to wait for the next available advisor. After about 5 minutes, a representative answered the phone and asked how I could be helped. I explained that I was interested in learning more about Chevrolet’s college program as I have a teenager who is considering college.

The rep shared that the program offered through General Motors, Chevrolet’s parent company, provides discounted and low-interest financing on select new cars and trucks for college students and recent grads as part of the College Appreciation Offer. Only certain vehicles are eligible for the program, he said, adding that the list of cars and trucks for lease or purchase is available on Chevrolet's website.

Only students who are currently enrolled in a two-year or four-year college or have recently graduated qualify for the discounted program. In addition, he went on to share that spouses of college students and recent grades are eligible to benefit from the program, which can offer interest rates as low as 2 percent. I told him this sounded like a really great deal for a college student or even as a gift for a new grad. 

The rep directed me to Chevrolet's website where I could find the complete list of guidelines and rules for the program, letting me know I would first need to create an online account to access an authorization number for the program. From that point on, I'd need to consult with a local dealership based on vehicles available as part of the program and complete the necessary purchasing/leasing process, he told me. 

After providing me with the direct web link to read more about the next steps, the rep asked if I needed more information, and I replied that he answered all my questions. Ending the call, I hopped online to set up an account. The 15-minute call was very productive, thanks to a highly knowledgeable customer service rep who was patient and accommodating.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

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Chevrolet Customer Phone Number 800-222-1020 - Stats

Phone number to dial800-222-1020
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 8am-9pm EST
Best time to dial3pm
Average wait20 minutes
Current wait26 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, chat, facebook, twitter
Quality of communication86%
Quality of help72%
Customer votes470
Information last updatedFri Mar 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Chevrolet's Best Toll-Free/800 Customer Phone Number

This is Chevrolet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chevrolet agent. This phone number is Chevrolet's Best Phone Number because 1,164 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-1020 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Chevrolet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or facebook or twitter. In total, Chevrolet has 1 phone number. It's not always clear what is the best way to talk to Chevrolet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Chevrolet?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Chevrolet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Chevrolet, including live chat and their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our Chevrolet Customer Service page for more information.
Chevrolet Customer Service

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