British Airways (UK) Customer Service
Phone Number & Contact Information
Q:How do I get a live human at British Airways (UK)?
A:For web support
Q:Does British Airways (UK) offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm EST. The least busy day is Thursday, and the most busy day is Wednesday. Details Q:How long will I have to wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Friday, and the shortest are on Monday.
More British Airways (UK) Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this British Airways (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For web support
What are the hours and when should I call?
British Airways (UK) operates the call center for this +44 844 493 0767 phone number Mon-Fri 8am-8pm, Sat-Sun 9am-5:30pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,306 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this British Airways (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like British Airways (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call British Airways (UK) is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 1,306 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call British Airways (UK) is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that British Airways (UK) staffs the call center well on Thursday.
More Ways to Contact British Airways (UK) Customer Service
There are of course other ways to contact British Airways (UK) customer service besides the phone. Below we list the best ones, by medium.
X (formerly Twitter)
British Airways (UK), like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
British Airways (UK)'s website
As a last, sometimes only, resort- British Airways (UK) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is British Airways (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a British Airways (UK) agent. This phone number is British Airways (UK)'s best phone number because 7,836 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +44 844 493 0767 include Cancel a Reservation, Find My Reservation, Special Request, Refund a Charge, Change a Reservation and other customer service issues. Rather than trying to call British Airways (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, British Airways (UK) has 2 phone numbers. It's not always clear what is the best way to talk to British Airways (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for British Airways (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like British Airways (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.