How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bluebird by American Express phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "I want to speak to someone."
Below are some clips we've found from Bluebird by American Express's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Bluebird.
Your Bluebird account comes with many benefits, including direct deposit.
Get your paycheck or government benefits up to two days early when you enroll in direct deposit.
Terms apply.
To learn more about this and other features, please visit bluebird dot com.
Are you calling about your federal tax refund?
For yes, press one. For no, press two."
Excerpt from a call with Bluebird by American Express
Friday, January 12, 2024 11:17 AM
They may ask you to enter information with the dial pad
"Thank you for calling Bluebird.
Your Bluebird account comes with many benefits, including direct deposit.
Get your paycheck or government benefits up to two days early when you enroll in direct deposit.
Terms apply.
To learn more about this and other features, please visit bluebird dot com.
Are you calling about your federal tax refund?
For yes, press one. For no if you are an existing customer press one.
If you are activating a new please enter your full Social Security number or fifteen digit card number followed by the pound sign."
Excerpt from a call with Bluebird by American Express
Tuesday, January 23, 2024 10:53 PM
The first phone menu
"Thank you for calling Bluebird.
Your Bluebird account comes with many benefits, including direct deposit.
Get your paycheck or government benefits up to two days early when you enroll in direct deposit.
Terms apply.
To learn more about this and other features, please visit bluebird dot com.
Are you calling about your federal tax refund?
For yes, press one.
For no, press two."
Excerpt from a call with Bluebird by American Express
Friday, March 29, 2024 12:49 AM
After you press 2
"If you are an existing customer, press one.
If you are activating a new card, press two.
If you do not yet have a card, and would like to hear details and conditions for all fees and services associated with Bluebird, press three."
Excerpt from a call with Bluebird by American Express
Friday, March 29, 2024 12:49 AM
What are the hours and when should I call?
Bluebird by American Express operates the call center for this 877-486-5990 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 213 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bluebird by American Express phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bluebird by American Express staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bluebird by American Express is Thursday.The most busy day to call is Tuesday, which averages 238% more phone calls by comparison.Again, this is based on a sample of 213 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Quietest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Bluebird by American Express is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Bluebird by American Express number, but it is also the day with the shortest hold times.
Why call this Bluebird by American Express number?
Below is a sample of recent calls to Bluebird by American Express, and their purpose. Are any of these similar to the reason you are trying to call?
Providing card information: "Giving card number details for verification."
- From a call lasting 5m 46s , Apr 4, 2024 1:22 AM
Transfer delay inquiry: "I tried to transfer from my Bluebird account to a different bank, and it's still pending since Sunday."
- From a call lasting 10m 36s , Jan 12, 2024 3:14 PM
More Ways to Contact Bluebird by American Express Customer Service
There are of course other ways to contact Bluebird by American Express customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Bluebird by American Express customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Bluebird by American Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bluebird by American Express agent. This phone number is Bluebird by American Express's best phone number because 25,668 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-486-5990 include Problem With the App, Overcharge on Account, Report Fraud, Linking Accounts, Lost or Stolen Card and other customer service issues. The Bluebird by American Express call center that you call into has employees from Florida, Utah, Philippines and is open 24 hours, 7 days according to customers. In total, Bluebird by American Express has 1 phone number. It's not always clear what is the best way to talk to Bluebird by American Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bluebird by American Express. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bluebird by American Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.