Blue Shield (CA) Phone Number

Call Blue Shield (CA) customer service faster with GetHuman

  • Calls Blue Shield (CA)'s Member Services department
  • The average hold time is 3m
  • Hours are 24 hours, 7 days
  • The best time to call is 9am
  • Popular issues for this call center: Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, and Renew coverage.
  • Reach a live Blue Shield (CA) agent: Must choose an option 1-3.
  • What you hear when you call: Are you calling today as a healthcare professional? Say "yes," "no," or "I'm not sure."

What to expect when you call

Heard when the phone system first answers
"Thank you for calling Blue Shield of California. All calls may be monitored or recorded. Are you calling today as a health care professional? Say yes, no, or I'm not sure."
Excerpt from a call with Blue Shield (CA)
Thursday, January 4, 2024 9:12 PM

Blue Shield (CA) Customer Phone Number 855-836-9705 - Stats

Phone number to dial855-836-9705
Call-back availableYES
Call picked up by a real personYES
Department you're callingMember Services
Call center hours24 hours, 7 days
Best time to dial9am
Average wait3 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication71%
Quality of help94%
Customer votes459
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Blue Shield (CA)'s Best Toll-Free/800 Customer Phone Number

This is Blue Shield (CA)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Shield (CA) agent. This phone number is Blue Shield (CA)'s Best Phone Number because 5,856 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-836-9705 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Blue Shield (CA) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Blue Shield (CA) has 8 phone numbers. It's not always clear what is the best way to talk to Blue Shield (CA) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Blue Shield (CA) - by phone or otherwise

While 855-836-9705 is Blue Shield (CA)'s best toll-free number, there are 9 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Blue Shield (CA) customers, is by calling their 800-431-2809 phone number for their Direct Sales for Medicare department. Besides calling, the next favorite option for customers looking for help is via 800-431-2809 for Direct Sales for Medicare. If you think this information is inaccurate or know of other ways to contact Blue Shield (CA) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Blue Shield (CA).

What is GetHuman's Relationship to Blue Shield (CA)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Blue Shield (CA). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Blue Shield (CA), including their website / help desk. Visit our Blue Shield (CA) Customer Service page for more information.
Blue Shield (CA) Customer Service

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