How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Beachbody.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1
Below are some clips we've found from Beachbody.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"You've reached body customer support.
For body or for product information and purchases, press one.
Technical support, press two. To change your membership plan, press three."
Excerpt from a call with Beachbody.com
Tuesday, January 30, 2024 11:34 PM
They may need the phone number on your account
"You've reached Body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two. Bike, press three.
For updates or changes to your account in we're unable to locate your account based on your phone number.
For faster service, please enter the ten digit phone number used when you opened your account."
Excerpt from a call with Beachbody.com
Tuesday, January 2, 2024 5:38 PM
The first phone menu
"You've reached body customer support.
For body or streaming, press one.
Shakeology or other nutritional products, press two.
Bike, press three.
For updates or changes to your account, including partner changes or preferred customer status, press four."
Excerpt from a call with Beachbody.com
Thursday, February 1, 2024 5:11 PM
After you press 4
"To repeat these options, press the star key.
If you would like us to send you a text message with our self-service link, press one now."
Excerpt from a call with Beachbody.com
Saturday, January 6, 2024 4:45 PM
What are the hours and when should I call?
Beachbody.com operates the call center for this 800-998-1681 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 71 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Beachbody.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Beachbody.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Beachbody.com is Friday.The most busy day to call is Thursday, which averages 183% more phone calls by comparison.Again, this is based on a sample of 71 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Beachbody.com is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Beachbody.com staffs the call center well on Friday.
Why call this Beachbody.com number?
Below is a sample of recent calls to Beachbody.com, and their purpose. Are any of these similar to the reason you are trying to call?
Billing inquiry, duplicate charges: "I got charged twice for the subscription, and then I got charged twice for Shakeology."
- From a call lasting 15m , Jan 2, 2024 5:38 PM
More Ways to Contact Beachbody.com Customer Service
There are of course other ways to contact Beachbody.com customer service besides the phone. Below we list the best ones, by medium.
Click "Questions? Click here to live chat" in the lower right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Beachbody.com provides this option.
As a last, sometimes only, resort- Beachbody.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Beachbody.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Beachbody.com agent. This phone number is Beachbody.com's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-998-1681 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Beachbody.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Beachbody.com has 1 phone number. It's not always clear what is the best way to talk to Beachbody.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Beachbody.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Beachbody.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.