How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bath & Body Works phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 for English. Next, you must choose an option 1-3 or 9.
Here is how our research team describes the way the Bath & Body Works phone system greets you: To check the status of your order, press 1. For the mailing list, press 2. For online customer care or to place an order, press 3. For medical assistance, press 8.
Below are some clips we've found from Bath & Body Works's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Your call and any return calls you request may be monitored or recorded for quality assurance and training purposes.
Please see our privacy notice accessible via the Bath and Body Works home page for more details about how we handle your information.
To check the status of your order, press or say one."
Excerpt from a call with Bath & Body Works
Wednesday, March 27, 2024 3:49 PM
What are the hours and when should I call?
Bath & Body Works operates the call center for this 800-756-5005 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,137 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bath & Body Works phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bath & Body Works staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bath & Body Works is Sunday.The most busy day to call is Friday, which averages 63% more phone calls by comparison.Again, this is based on a sample of 1,137 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Bath & Body Works is Wednesday.
Why call this Bath & Body Works number?
Below is a sample of recent calls to Bath & Body Works, and their purpose. Are any of these similar to the reason you are trying to call?
Placing order over phone: "I was trying to place an order. Can I place it over the phone?"
- From a call lasting 15m 41s , Apr 14, 2024 8:18 PM
Product availability inquiry: "Do you still have a buy one get"
- From a call lasting 3m 7s , Mar 29, 2024 4:09 PM
Missing items in order: "I only have one box with one in here."
- From a call lasting 4m 35s , Mar 28, 2024 3:52 PM
Promotion not applying correctly: "I'm supposed to get three free, but it's charging me for all six."
- From a call lasting 4m 42s , Mar 26, 2024 2:27 PM
Address shipping issue: "I changed my address but the package is still going to my old address, I'm frustrated."
- From a call lasting 8m 11s , Mar 24, 2024 3:24 PM
Broken candle replacement: "I shipped some candle to my daughter in California, and one of them showed up broken."
- From a call lasting 7m 53s , Mar 20, 2024 8:21 PM
Missing package inquiry: "I have not received my package which is paid for."
- From a call lasting 4m 28s , Mar 18, 2024 5:43 PM
Order inquiry missing items: "I'm looking at my order. It seems like there's stuff missing."
- From a call lasting 7m 52s , Mar 17, 2024 8:30 PM
Removing items from cart: "How do I delete items from my cart?"
- From a call lasting 5m 6s , Mar 17, 2024 4:59 PM
Order assistance: "I got disconnected while placing my order and need help adding items back."
- From a call lasting 16m 38s , Mar 11, 2024 11:50 PM
More Ways to Contact Bath & Body Works Customer Service
There are of course other ways to contact Bath & Body Works customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Bath & Body Works customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Bath & Body Works's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bath & Body Works agent. This phone number is Bath & Body Works's best phone number because 3,258 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-756-5005 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Bath & Body Works first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Bath & Body Works has 2 phone numbers. It's not always clear what is the best way to talk to Bath & Body Works representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Bath & Body Works. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Bath & Body Works. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.