How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Armed Forces Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must enter account # to be transferred to a representative.
Here is how our research team describes the way the Armed Forces Bank phone system greets you: To access your account, please enter your account number or say your account number one digit at a time.
Below are some clips we've found from Armed Forces Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"I didn't find a match. Let's try again.
Please enter your account number followed by the pound sign."
Excerpt from a call with Armed Forces Bank
Sunday, April 7, 2024 2:10 PM
They may ask you to say or enter information
"And what type of account is this? Thanks.
And your telebank PIN?
Didn't find a match. Let's try again. Please enter your account number, followed by the pound sign, or say it one digit at a time."
Excerpt from a call with Armed Forces Bank
Sunday, April 7, 2024 2:10 PM
The first phone menu
"Welcome to Armed Forces Bank.
To access your account, please enter your account number, followed by the pound sign, or say it one digit at a time.
Otherwise, say more options.
Sorry. I didn't hear anything.
Please enter your account number followed by the pound sign, or say it one digit at a time.
Otherwise, say more options or press one.
You can also say customer service or press zero."
Excerpt from a call with Armed Forces Bank
Friday, March 29, 2024 7:51 PM
What are the hours and when should I call?
Armed Forces Bank operates the call center for this 888-929-2265 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Armed Forces Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Armed Forces Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Armed Forces Bank is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Armed Forces Bank is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Armed Forces Bank number, but it is also the day with the shortest hold times.
More Ways to Contact Armed Forces Bank Customer Service
There are of course other ways to contact Armed Forces Bank customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Armed Forces Bank will reply our your email.
As a last, sometimes only, resort- Armed Forces Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Armed Forces Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Armed Forces Bank agent. This phone number is Armed Forces Bank's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-929-2265 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Armed Forces Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Armed Forces Bank has 1 phone number. It's not always clear what is the best way to talk to Armed Forces Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Armed Forces Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Armed Forces Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.