Toll-free · None needed. A human answered immediately. · An advisor will be with you shortly. If you are a home owner, press 1. If you are a pro, press 2.
Toll-free · Don't press anything, just hold for a representative. · An advisor will be with you shortly. If you are a home owner, press 1. If you are a pro, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Angi phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Angi's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for contacting Angie.
Your call may be recorded for quality purposes. An adviser will be with you shortly.
If you're a homeowner calling to get support, please press one.
If you are a pro calling on behalf of a business, please press two.
If you currently have a paid advertising contract with Angi Ads, formerly known as Angi's List, Please speak the name of your client success manager.
Or hold the line for the next available representative.
Your call may be monitored or recorded for quality and training purposes."
Excerpt from a call with Angi
Thursday, January 4, 2024 7:59 PM
The first phone menu
"Thank you for contacting Angie.
Your call may be recorded for quality purposes. An adviser will be with you shortly.
If you're a homeowner calling to get support, please press one.
If you are a pro calling on behalf of a business, please press two."
Excerpt from a call with Angi
Friday, March 22, 2024 3:58 PM
After you press 1
"If you need help finding a pro for a new home project, press one.
If you have booked a pre priced service through Angie, Handy, or one of our retail partners, press two."
Excerpt from a call with Angi
Sunday, April 7, 2024 3:45 PM
After you press 2
"If you currently have a paid advertising contract with Angi Ads, formerly known as Angi's List, please press one.
If you currently have paid advertising with Angie Leads, formerly known as HomeAdvisor, please press two."
Excerpt from a call with Angi
Sunday, March 31, 2024 7:21 PM
What are the hours and when should I call?
Angi operates the call center for this 888-811-2644 phone number Mon-Fri 8am-8pm, Sat-Sun 8am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 307 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Angi phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Angi staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Angi is Sunday.The most busy day to call is Wednesday, which averages 275% more phone calls by comparison.Again, this is based on a sample of 307 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Angi is Monday.
Why call this Angi number?
Below is a sample of recent calls to Angi, and their purpose. Are any of these similar to the reason you are trying to call?
Requesting pricing information: "How much is Angie's List?"
- From a call lasting 3m 36s , Apr 5, 2024 8:25 PM
Billing issues and rescheduling: "I have been overcharged and double booked, I tried to book my booking, and for some reason, the app keeps messing up."
- From a call lasting 9m 1s , Apr 2, 2024 12:56 PM
Booking inquiry for delivery: "I have a booking at eight PM, but the product did not arrive yet."
- From a call lasting 6m 29s , Mar 31, 2024 8:58 PM
Pro did not show: "Hi. My name is Taylor Winters, and I had a booking today and the pro did not show up."
- From a call lasting 10m 30s , Mar 20, 2024 4:24 PM
Seeking delivery assembly contact: "I want the professional that's going to do the services phone number."
- From a call lasting 10m 9s , Mar 7, 2024 10:52 PM
Need to cancel order: "I paid it, but I need to cancel the order."
- From a call lasting 5m 18s , Mar 5, 2024 5:41 PM
Mailbox installation issue: "I just need the mailbox installed properly, and I need a new pole."
- From a call lasting 11m 4s , Feb 28, 2024 8:26 PM
Missing estimates for shutters: "I never got the estimate for the shutters I requested."
- From a call lasting 18m 58s , Feb 10, 2024 2:16 PM
Plumbing issues inquiry: "I have a sink problem. I have one double sink that needs to be raised up."
- From a call lasting 15m 9s , Jan 29, 2024 4:22 PM
Seeking shed demolition quotes: "I just want a price. I'd appreciate it."
- From a call lasting 9m 46s , Jan 16, 2024 5:38 PM
My mother needs to replace the wooden shingles on her home, but most homes don't have wooden shingles anymore. I was struggling to figure out what to call it because most people seemed to think that she needed siding when I went to Angi to look for help. After a few people called and mistakenly thought that I was talking about roofing, I stopped taking phone calls. Then Angi sent me an offer for a pre-paid service, but I didn't want to agree to it until I was sure that we were talking about the same type of shingles given the previous miscommunications.
I decided the easiest thing to do was just call Angi and talk to someone to see what the details of the estimate were. I really couldn't tell from the pre-paid service offer, which I know is kept vague because that's why the price is lower, but in this situation, I needed to know. Angi offers a lot of services and works with a lot of different contractors, so I really had no idea what I was getting into when I called but for the quote, it was worth finding out.
When I called, an automated voice stated, "Thank you for contacting Angi. Your call will be answered as soon as possible. If you are a homeowner calling to get support, please press 1. If you are a pro calling on behalf of a business, please press 2." I chose option 1, and then that led to more options which were, "If you need help with finding a pro for a new home project, press 1. If you have booked a pre-paid service through Angi or one of our retail partners, press 2. If you need help with a project request you’ve already requested, or just have a general question, press 3. If you are a gold, silver, or platinum member or calling to edit a review, please press 4."
This time I chose option 2 and then was sent to a hold line. It took about 15 minutes to talk to someone, but it was very helpful to talk to someone. They were able to look at the details of the quote and let me know that it wasn't what I actually wanted. While I didn't get what I wanted in the end, I did appreciate that they were able to clarify it for me. The agent spoke clear English and was very helpful. She even suggested some new terms I might try to help convey to contractors what I really needed. I would call again if I had to because my experience was decent.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
More Ways to Contact Angi Customer Service
There are of course other ways to contact Angi customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Angi customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Angi's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Angi agent. This phone number is Angi's best phone number because 11,262 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-811-2644 include Delivery issues, Cancel subscription, Reviews and other customer service issues. Rather than trying to call Angi first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Angi has 3 phone numbers. It's not always clear what is the best way to talk to Angi representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Angi. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Angi. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
