American Electric Power Company, Inc. Phone Number

Call American Electric Power Company, Inc. customer service faster with GetHuman

  • Calls American Electric Power Company, Inc.'s Customer Service department
  • The average hold time is 2m
  • Hours are Mon-Fri 8am-5pm EST
  • The best time to call is 2:45pm
  • Popular issues for this call center: Setup service, Book appointment, Change appointment, Meter reading, and Cancel service.
  • Reach a live American Electric Power Company, Inc. agent: Press 0

What to expect when you call

They may ask your reason for calling (instead of a menu)
"Welcome to AEP's customer solutions center.
This call may be recorded for quality assurance.
In a few words, please tell me why you are calling."
Excerpt from a call with American Electric Power Company, Inc.
Wednesday, February 21, 2024 9:47 PM

American Electric Power Company, Inc. Customer Phone Number 800-672-2231 - Stats

Phone number to dial800-672-2231
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm EST
Best time to dial2:45pm
Average wait2 minutes
Current wait7 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat
Quality of communication76%
Quality of help88%
Customer votes333
Information last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

American Electric Power Company, Inc.'s Best Toll-Free/800 Customer Phone Number

This is American Electric Power Company, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Electric Power Company, Inc. agent. This phone number is American Electric Power Company, Inc.'s Best Phone Number because 768 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-672-2231 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call American Electric Power Company, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, American Electric Power Company, Inc. has 2 phone numbers. It's not always clear what is the best way to talk to American Electric Power Company, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Electric Power Company, Inc. - by phone or otherwise

While 800-672-2231 is American Electric Power Company, Inc.'s best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other American Electric Power Company, Inc. customers, is by calling their 614-716-1000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 614-716-1000 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact American Electric Power Company, Inc. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Electric Power Company, Inc..

What is GetHuman's Relationship to American Electric Power Company, Inc.?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Electric Power Company, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Call with our super-powered phone

  • Click to call- even from your desktop
  • We dial and get a human for you
  • AI-powered suggestions of what to say
  • Keep a transcript and other stats
  • Free, unintrusive: no account needed

More Toll-free & Customer Numbers

Corporate Offices614-716-1000

Beyond the Phone Number

There are other ways to get in touch with American Electric Power Company, Inc., including live chat. Visit our American Electric Power Company, Inc. Customer Service page for more information.
American Electric Power Company, Inc. Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!